Manager, Supplier Quality Engineering

ZOLL Medical Corporation•Deerfield, WI

2d•$120,000 - $145,000•Remote

About The Position

The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service. At ZOLL, you won’t just have a job. You'll have a career—and a purpose. Join our team. It’s a great time to be a part of ZOLL! This role will support activities relating to the management of ZOLL's Supplier Quality program with routine interface with suppliers. It will assist the Procurement, Quality Assurance and Manufacturing departments with issues relating to supplier certification and/or quality. The role will pursue the development and use of quality metrics and processes to assure suppliers are managed for continuous process and yield improvement.

Requirements

Bachelor's Degree in engineering or other technical discipline or 10+ years’ experience as a Supplier Quality Engineer with supervisory experience
Minimum of 7 years’ experience in a Supplier Quality Engineering role.
Experience with demonstrated improvement of supplier quality and a strong background in auditing
Minimum of 5 years managerial experience in technical management
CMQ/OE, CQA ASQ certification preferred.
CQE ASQ certification preferred.
Working knowledge of manufacturing process (PCB fabrication and assembly, injection molding, machining)
Strong background in product structure, BOMs and MRP systems desired
Strong background with IS09001/13485, Lean Manufacturing and Six Sigma desired
Proficient in common PC based applications (MS Word, Excel, Access, PowerPoint, Project, Smartsheets)
Familiarity with FDA QSR documentation requirements a plus
Experience with global supplier sourcing
Strong validation background in devices in the medical, automotive, or military field

Nice To Haves

MBA a plus but not required

Responsibilities

Manage assigned Supplier Quality Engineering staff to assure that work gets completed in a timely manner that suppliers are managed to obtain acceptable performance and that reported quality issues are corrected at their root cause.
Assess performance on a continuous basis providing mentoring and training as needed to support acceptable performance.
Complete yearly performance reviews including reviewing employee activity, meeting set goals, establishing new goals/objectives aligning with managements direction and reviewing these with employee to assure they understand performance requirements.
Employee career development and mentoring
Daily support for issues arising in purchasing, incoming inspection and in
Conduct investigations on end of life, brokered part qualification and reported supplier defects to root cause and implementation of corrective action
Manage suppliers thru the review of supplier performance data, communication of supplier performance with supplier, driving improvements in supplier's delivered quality, review and validation of supplier proposed changes and completion of supplier improvement audits as needed
Support the New Product Introduction, Cost Reduction, and part resourcing activities thru the management of assigned resources and superior scheduling and prioritization.
Ensure that the identification, assessment and qualification of new vendors are completed as needed
Execute SQE strategy and deploy processes and records that are compliant with company and FDA requirements both at ZOLL and at ZOLL's supply base.
Identify improvement opportunities in SQE processes and implement appropriate action to implement process change.
Support audits as needed
Report to management the status and activity of the supplier quality function including receiving quality and supplier performance information