About The Position

In this role, you will oversee the day-to-day operations of the Reserve Operations and Analytics team supporting the Vizient Reserve Program and Hub. You will manage Hub analysts who support supplier operations, inventory monitoring, reporting, and follow-up to ensure effective execution and consistent service delivery. You will lead and develop team members, collaborate with cross-functional teams and leadership, and ensure supplier performance is effectively tracked, operational risks are identified early, and remediation actions are documented, assigned, and completed in a timely manner.

Requirements

  • Relevant degree preferred.
  • 5 or more years of relevant experience required.
  • Demonstrated experience leading, coaching, and developing teams.
  • Strong analytical, problem-solving, and decision-making skills with the ability to interpret data, identify trends, and translate findings into action.
  • Strong organizational skills, attention to detail, and accountability.
  • Effective written and verbal communication skills with the ability to collaborate with internal teams, suppliers, and clients.
  • Ability to manage competing priorities and deliver results in a dynamic environment.
  • Willingness to travel.

Nice To Haves

  • Experience in operations, supplier management, inventory management, or analytics preferred.
  • Proficiency with Excel, Power BI, reporting tools, and dashboards preferred.

Responsibilities

  • Oversee day-to-day operations and workflow for the Reserve Operations and Analytics team.
  • Manage team priorities, resources, and deliverables to support business objectives and supplier and client needs.
  • Analyze supplier and inventory data to identify trends, gaps, and risks that may affect program performance or product availability.
  • Develop action plans, track commitments, and coordinate follow-up with suppliers and internal teams to drive issue resolution and accountability.
  • Provide leadership updates on supplier operations, inventory status, performance trends, and open remediation items.
  • Establish consistent operational processes and identify opportunities to improve reporting, workflows, and team effectiveness.
  • Assess staffing needs and align team capacity and talent with workload requirements.
  • Hire, develop, coach, and manage team members, including performance management and reviews.
  • Establish performance expectations and monitor team results to support quality, efficiency, and service objectives.
  • Collaborate with cross-functional teams to support the continued growth and operational effectiveness of the Vizient Reserve Program and Hub.

Benefits

  • Comprehensive benefits plan
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