Supplier Operations Associate

Project Expedition • Remote,

1d • $50,000 - $55,000 • Remote

About The Position

At Project Expedition, we're on a mission to make unforgettable travel experiences more accessible by connecting travelers with exceptional tours and activities around the world. As we continue to grow, we're looking for a Supplier Operations Associate to join our Supplier Partnerships Team. If you're highly organized, enjoy solving complex problems, love working with data, and thrive in a fast-paced environment, this is an opportunity to make a meaningful impact. You'll work closely with tour operators and cross-functional teams to ensure accurate product information, resolve operational challenges, and help deliver an outstanding experience for both our partners and customers.

Requirements

• 2-4 years of experience in operations, account management, supplier support, or a similar role
• Exceptional organizational skills with strong attention to detail
• Experience managing large amounts of data across multiple systems
• Strong analytical and problem-solving abilities
• Excellent written and verbal communication skills
• Ability to prioritize multiple projects while working independently
• Experience working with external vendors, partners, or suppliers

Nice To Haves

• Marketplace, e-commerce, or travel industry experience
• Familiarity with APIs and how pricing, availability, and product content flow between systems
• Additional language proficiency is a plus

Responsibilities

• Managing product, pricing, and availability updates across multiple systems
• Maintaining accurate product content, descriptions, meeting points, and inclusions
• Coordinating new product launches, updates, activations, and removals
• Investigating pricing discrepancies and resolving operational issues
• Partnering with internal teams to troubleshoot technical and supplier-related challenges
• Building strong relationships with Tour Operator partners through regular communication
• Maintaining supplier accounts, CRM records, commissions, and contact information
• Supporting compliance efforts, insurance tracking, and payment reconciliations
• Preparing operational reports and identifying process improvement opportunities
• Leveraging AI tools to streamline workflows and automate repetitive operational tasks

Benefits

• Annual company bonus opportunity (up to $3,000 based on company performance)
• 15 days of paid time off, increasing to 20 days after two years
• Comprehensive healthcare with company contributions up to $9,000, including fully covered plan options
• 401(k) retirement plan
• $500 annual work-from-home stipend
• $250 annual professional development budget
• TSA PreCheck reimbursement
• $750 annual Project Expedition tour credit
• Employee discounts on thousands of tours and activities worldwide

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed