Manager, Subscription & Custom Services Sales Specialists

Adobe•New York, NY

5d•$289,000 - $471,550•Hybrid

About The Position

As Manager, Subscription & Custom Services Sales Specialists, you will lead a high-impact team focused on driving growth through strategic subscription services and custom professional services. You will combine sales leadership, executive engagement, and business transformation expertise to help enterprise customers realize measurable value from Adobe solutions. You will own bookings performance, pipeline strategy, and go-to-market execution across Adobe’s services portfolio. This role is ideal for a transformational leader who thrives in fast-paced enterprise environments, builds high-performing teams, and develops trusted relationships with customers and internal partners.

Requirements

Proven experience leading enterprise or professional services sales teams and exceeding growth targets
Strength in consultative selling, solution strategy, and managing complex deal cycles
Strong communication, presentation, and stakeholder management skills
Demonstrated ability to build relationships with senior executives
Experience hiring, coaching, and developing sales talent
Customer-first approach supported by analytical and critical thinking
Ability to collaborate effectively across Sales, Product, Delivery, Customer Success, and Marketing
Comfort working in a fast-paced, matrixed environment
Curiosity for evolving technology trends and business challenges, including emerging AI opportunities
Strong problem-solving skills to navigate customer and internal challenges

Nice To Haves

Familiarity with Adobe Experience Cloud and related service offerings is a plus
Experience leading subscription or SaaS-related services sales teams
Background in digital transformation, customer experience, or consulting
Experience working with large, complex enterprise organizations
Passion for innovation, leadership development, and delivering customer value

Responsibilities

Define and execute industry-aligned sales strategies to accelerate growth across subscription and professional services
Drive predictable revenue through new business, account expansion, upsell, and cross-sell opportunities
Own quota attainment, forecasting accuracy, and overall pipeline health
Partner with enterprise sales leaders to influence complex transformation initiatives and long-term success strategies
Recruit, coach, and develop a high-performing team focused on consultative, value-based selling
Create an inclusive, accountable, and collaborative team culture centered on customer success
Empower the team to exceed bookings targets and build long-term customer partnerships
Support career growth through mentoring, coaching, and development opportunities
Build relationships with senior customer stakeholders to understand business goals and align solutions to outcomes
Lead complex solutioning discussions, including custom SOWs, success plans, and enterprise service strategies
Act as a trusted advisor throughout the sales lifecycle, ensuring alignment across business, delivery, and value realization
Partner closely with Sales, Customer Success, Product, Marketing, and Delivery teams to create seamless customer experiences
Align with delivery leadership to support successful execution, satisfaction, and long-term retention
Share field insights to improve offerings, packaging, and go-to-market strategy
Drive disciplined pipeline management, forecasting, and execution through CRM tools such as Dynamics
Use data and performance metrics to identify trends and improve sales effectiveness
Implement scalable guidelines to improve efficiency and customer impact
Leverage Adobe AI capabilities to enhance individual and team performance
Stay informed on industry trends, customer needs, and emerging technologies shaping digital experiences
Represent Adobe as a leader in customer success excellence internally and externally
Share insights, guidelines, and success stories across teams and with customers