Manager, Student Non-Academic Misconduct

University of Windsor • Windsor, ON

9d • CA$85,002 - CA$96,593 • Onsite

About The Position

The Manager, Student Non-Academic Misconduct provides oversight for the university’s student conduct and accountability processes. The role ensures that institutional policies related to student rights, responsibilities, and community standards are implemented fairly, consistently, and in alignment with institutional values and regulatory requirements. Reporting to the Associate Vice-President, Student Experience, the Manager supports a campus environment that promotes accountability, learning, and student development through restorative and educational approaches to conduct. The position manages student conduct processes, advises on policy interpretation, and collaborates across campus to address complex student situations while safeguarding procedural fairness and student rights.

Requirements

• Master's degree in post-secondary education, college student personnel, student affairs, public administration, conflict resolution, or a related field from an accredited institution.
• Two years’ progress experience in student affairs, student conduct or related areas in higher education working with post-secondary students.
• Extensive knowledge of university policies and procedures related to student conduct as outlined in relevant university policies including knowledge of due process rights of students, principles of procedural fairness and natural justice.
• Experience managing complex student cases and interpreting institutional policy.
• Strong organizational and analytical skills.
• Strong interpersonal, written, and verbal communication skills.
• Conflict resolution and problem-solving skills, including active listening.
• Ability to collaborate across offices/units is essential.
• Demonstrated awareness and understanding of cultural competency, Indigeneity and decolonization, equity, diversity, inclusion, anti-racism, marginalization, power dynamics and their role in complaints resolution.
• Ability to maintain confidentiality and communicate with tact, discretion, and diplomacy.
• Excellent judgment with the ability to effectively assess the urgency of situations and implement crisis intervention skills.
• Experience working independently and without close supervision.

Nice To Haves

• Ph.D. in post-secondary education, college student personnel, student affairs or a related field from an accredited institution.
• Experience with risk management, conduct processes, investigations, or restorative practices.
• Alternative dispute resolution training and/or a certificate in dispute resolution, mediation, or related discipline are strong assets.
• Experience in training and/or workshop facilitation, developing, and delivering educational workshops, and seminars for diverse audiences.
• Restorative Justice trained facilitator

Responsibilities

• Manage the administration of the university’s student conduct process, including intake, investigation coordination, adjudication processes, and resolution of cases involving alleged violations of university policies.
• Serve as a primary resource for interpreting policies related to student rights, responsibilities, and community standards.
• Oversee case management systems and documentation to ensure accurate records and confidentiality.
• Develops and proposes procedures and protocols to the Assistant Vice President- Student Affairs, necessary for the day-to-day administration of student conduct processes.
• Establishes procedures for communicating any imposed sanctions on a student(s) in accordance with relevant university policies and bylaws.
• Ensures that students are always aware of their rights and their obligations during the student conduct process (particular attention likely required for international students) and for both complainants and respondents.
• Provides regular updates to parties, involved as a case is moving through the process (within limits of confidentiality agreed upon).
• Creates and provides developmental, educational, and informational presentations, trainings & workshop on student conduct issues, policies, and procedures throughout the university community in consultation with the Assistant Vice President- Student Affairs.
• Acts as first point of contact and liaises with Human Resources, Academic Labour Relations and Provost’s office as appropriate regarding all human resources, health and safety, and union related matters, including but not limited to hiring, performance/discipline, sick leaves, workers’ compensation, terminations, retirements, resignations.
• Provides general retention counseling and guidance for students on a variety of academic and personal issues.

Benefits

• Health & Dental Benefits: Extensive coverage to support preventative care and ongoing health needs.
• Out-of-Province/Out-of-Country Coverage: Travel with confidence knowing you are protected beyond Ontario.
• Pension Plan: Participation in a pension plan that supports long-term financial security and retirement planning.
• Tuition Remission: Reduced-cost tuition to help you pursue further education and professional development (for yourself and dependents up to age 26)
• Employee Assistance Program (EAP): Confidential support for mental health, family matters, financial planning, and overall well-being.
• Toldo Lancer Centre Membership: Complimentary access to state-of-the-art fitness and recreation facilities on campus.
• Employee Discounts: Exclusive savings across a variety of vendor and community programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager