Academic and Student Affairs Advisor

Simon Fraser University•Burnaby, BC

5d•Hybrid

About The Position

The Academic & Student Affairs Advisor plays a central role in supporting the academic success and progression of CMNS undergraduate students. Building on the position’s core mandate to “provide academic advice and administrative support to CMNS undergraduate students” and to “participate in undergraduate program planning,” the Advisor contributes to a smooth student experience from admission through graduation. The role supports long term course planning, assists with graduation processes, and helps maintain accurate enrolment and program data. Upcoming priorities include enhancing advising resources, supporting scheduling and enrolment management across FCAT campuses, and contributing to improvements in administrative systems. Working closely with faculty, program directors, Student Services, and the School Manager, the Advisor ensures students receive timely, accurate guidance and that program operations run efficiently. This position is ideal for someone who thrives in a collaborative, student focused environment and enjoys balancing advising, planning, and administrative responsibilities. The ideal candidate is a student centered professional who communicates clearly, exercises sound judgment, and builds strong relationships with students, faculty, and staff. They bring excellent organizational and interpersonal skills, with the ability to manage multiple deadlines while maintaining accuracy and discretion. Skilled at interpreting and applying policies, they support students with empathy, particularly those facing academic difficulty or navigating complex processes. They are technologically proficient, comfortable working with systems such as SIMS, and proactive in identifying improvements to advising and administrative workflows. Above all, they thrive in a collaborative environment and are committed to supporting student success.

Requirements

Bachelor's degree in Arts, Communication or a related discipline and three years of directly related experience including experience in post-secondary recruitment, academic advising and student programming; or an equivalent combination of education, training, and experience.
Good knowledge of university policies and procedures relating to undergraduate admissions, registration, and graduation.
Excellent organizational, interpersonal, conflict resolution, and communication skills (verbal, written, and presentation).
Proficiency with office software applications and student information systems (e.g., SIMS).
Ability to exercise mature judgment, tact, and discretion, and handle confidential/sensitive material appropriately.
Ability to multi task, apply policies, and meet strict deadlines.

Responsibilities

Provide academic advice and administrative support to CMNS undergraduate students.
Participate in undergraduate program planning.
Support long term course planning.
Assist with graduation processes.
Help maintain accurate enrolment and program data.
Enhance advising resources.
Support scheduling and enrolment management across FCAT campuses.
Contribute to improvements in administrative systems.
Ensure students receive timely, accurate guidance.
Ensure program operations run efficiently.