Manager – Strategic Projects, Scheduling Optimization

The Home Depot•Atlanta, GA

1d•Onsite

About The Position

The Manager – Strategic Projects, Scheduling Optimization is responsible for making scheduling simpler and more effective, both now and in the future. Partnering closely with Analytics, HR, and Product, this Manager will help focus the broader team on the key problems and potential solutions, often managing pilots to gain insights and learnings. The goal of this role is improve the end-to-end scheduling journey and inform the long-term roadmap for scheduling capabilities. By testing and leveraging data, this role will help shape the future of scheduling, including modernized tools, smarter automation, and transformational changes to how the business plans and schedules labor. A successful Manager is familiar with working cross-functionally, executing pilots, and drawing qualitative and quantitative insights based upon learning. The ideal person will be self-motivated and curious, with a working knowledge of store labor and scheduling practices.

Requirements

Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Strong business, functional and/or store knowledge for their area of responsibility
Strong operations, retail and/or field experience required
Ability to partner/communicate well with the field/stores
High sense of urgency in responding to field needs
Strong big picture; strategic thinking skills
Strong quantitative skills such as statistics and data analysis.

Nice To Haves

Previous experience within store operations or labor
Demonstrated success partnering cross-functionally to launch tools, improve workflows, or set long-term goals
Data-driven mindset and ability to leverage analysis to make business recommendations
Strong written and verbal communication skills
Leadership and management experience preferred

Responsibilities

Analyze the fundamental components of problems and communicate the correct course of action to the team and the resolution to the field.
Develop and implement changes that improve overall store operations processes that are likely to add value to the stores' bottom line.
Manage/drive core store operations projects and/or process improvements.
Manage day to day processes related to their areas of responsibility.
Create and maintain project work plans.
Manage issues and roadblocks that arise related to their area of responsibility.
Respond proactively to unanticipated store needs arising out of a variety of inputs.
Manage action steps necessary for successful execution of both strategic projects/initiatives and process improvement.
Communicate effectively and build strong, effective partnerships with the field/stores and throughout The Home Depot.
Prepare and deliver high-level insights and recommendations based on multiple analyses of industry/ business, competitive landscape, consumer data for area of expertise.
Provide guidance and training specific to area of expertise.
Assist in collaborating findings from data and making verbal/written recommendations.
Demonstrate proficiency/understanding of specific processes.
Maintain knowledge base regarding specific operations and processes within store operations
Responsible for appropriate selection, terminations, performance appraisal and professional development of support team (Business Analysts).