Manager, Strategic Partnerships & Growth Strategy

Zelis • Boston, MA

16h • Hybrid

About The Position

At Zelis, we Get Stuff Done. So, let’s get to it! A Little About Us Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients. At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their impact. This is a place for builders with a growth mindset who act with agility, embrace change, and use modern technology to shape smarter solutions, exceptional experiences, and the future of our industry for our clients, customers, and our culture. A Little About You You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are. Position Overview The Marketing Research Manager leads the planning, execution, and delivery of research initiatives that inform strategic marketing decisions. This role manages a team of analysts and specialists, oversees complex projects, and ensures insights are actionable and aligned with business objectives. The Manager acts as a key partner to cross-functional teams and senior leadership, driving data-driven decision-making across the organization.

Requirements

• Typically has Bachelors +8 yrs or Masters +6 yrs relevant experience.
• Attends company training and regional training in area of expertise.
• Presents own work to members of department and external consultants and external professional conferences, Collaborates externally
• Requires proficiency using AI tools skillfully with an understanding of how to develop/create intelligent prompts and/or agents.
• Proven experience in managing teams.
• Excellent communication and leadership skills.
• Ability to manage multiple priorities and deliver results.
• Ability to translate strategy into execution.
• Expertise in research methodologies and advanced analytics tools (SPSS, R, Python, Tableau).
• Strategic thinking and business acumen.
• Strong analytical and problem-solving skills.

Responsibilities

• Lead, mentor, and manage a team of professionals to deliver outstanding service and fostering a high-performance culture.
• Develop annual research plans aligned with marketing and business strategies.
• Prioritize projects based on impact and resource availability.
• Lead large-scale research initiatives, ensuring methodological rigor and timely delivery.
• Oversee survey design, sampling, data collection, and analysis processes.
• Translate complex data into actionable insights for senior stakeholders.
• Deliver presentations and reports that influence strategic decisions.
• Manage research budgets and negotiate contracts with external vendors.
• Ensure cost efficiency and quality in outsourced research projects.
• Implement best practices and new technologies to enhance research capabilities.
• Drive continuous improvement in workflows and data quality.
• Provide training, support, and development opportunities to team members to ensure high performance and engagement.
• Conduct regular performance reviews, provide feedback, and identify opportunities for professional development.

Benefits

• 401k plan with employer match
• flexible paid time off
• holidays
• parental leaves
• life and disability insurance
• health benefits including medical, dental, vision, and prescription drug coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Manager