Manager, Strategic Account Management - Market Research

Walmart•Hoboken, NJ

3d•Onsite

About The Position

Walmart Data Ventures is looking for an experienced quantitative and/or qualitative research to join our growing Research Team. This role is integral in cultivating and maintaining cross-functional and client relationships, delivering revenue through bespoke research projects. The ideal candidate is an intellectually curious, detail-oriented self-starter with a proven track record of owning all aspects of market research projects and client communication. Walmart Data Ventures is dedicated to unlocking the power of data to drive smarter business decisions both internally and for our Supplier partners. By delivering cutting-edge data products and solutions, we help Walmart and our clients realize the full potential of their data assets.

Requirements

Bachelor’s degree in relevant field.
3+ years of market research experience (client facing a must)
Excellent written, verbal, presentation and phone communication skills with the ability to adapt conversations for technical and non-technical audiences.
Experience visualizing data with tools such as Excel, PowerPoint, Tableau, and others.
Knowledge of SPSS and/or other quantitative reporting tools is required.
Familiarity with online data collection tools (i.e., SurveyMonkey, Qualtrics, Decipher, etc.)
Option 1: Bachelor's degree in engineering, information technology, business, marketing and sales, healthcare, or related area and 2 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.
Option 2: 4 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.

Nice To Haves

Leading cross-functional teams
Master's degree in business, marketing and sales, healthcare, or related area.
Sales

Responsibilities

Lead and execute all aspects of quantitative and qualitative research processes including research design, questionnaire development, programming, data collection, data analysis and storytelling.
Serve as a product ambassador, demonstrating extensive knowledge of Walmart Data Ventures products and services, including competitive marketplace offerings, to identify and sell solutions.
Proactively troubleshoot complicated issues that arise in an efficient and effective manner, providing oversight on quality control processes at each step of the research lifecycle.
Build strong, long-term relationships with assigned accounts through value-add research best practices consultation, leading annual research planning workshops and continually delighting clients with a positive, customer-centric attitude.
Efficiently manage time to focus on essential activities to ensure customer satisfaction, delivery of impactful insights, account growth and contract renewals.
Support creation of ad hoc training and marketing collateral in partnership with cross-functional partners.
Collaborate with cross-functional stakeholders to support the development of our product suite by sharing client user requests, industry, market, and competitive trends in a positive and actionable way.

Benefits

Competitive pay
Performance-based bonus awards
Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.