Manager, Strategic Account Development - Marketplace

DoorDash USA•Washington, DC

7h•$144,160 - $212,000•Hybrid

About The Position

On the Outside Account Development team, we develop DoorDash partners to capture engagement, growth, and performance on our platform. Within OAD, the Strategic Account Development team further develops key accounts by connecting these valued merchant partners with new powerful tools on the DoorDash marketplace, ensuring sustained success and increased sales. We are looking for a Strategic Account Development Manager to join our Marketplace team. As a manager on the team, you will train and empower our Marketplace Strategic Account Development Executives (aSADE, SADE and Sr SADE) while also achieving regional goals of growing the merchant side of the Marketplace business. Additionally, you will work with xfn teams (OAM, product partners, S&O) to improve team performance while having a strong ability to report out and recognize the team needs. You will report into the Senior Manager where you'll have direct access to grow your career to the next level. We expect this role to be flexible in terms of time spent remote and in-office with the ability to travel as needed for in-person collaboration through training, offsites, team-building events, and other business related necessity.

Requirements

Led a team of 5+ reps and have strong examples of how you’ve coached and upleveled a team
Demonstrate work beyond your current role (i.e. 10% projects)
Strong ability to report out and have a solutions oriented approach when issues arise
Performance in your current leadership role is 125% or higher in previous quarter

Nice To Haves

Pro at balancing core team goals and projects while being adaptable to QoQ changes

Responsibilities

Help grow the team — source, interview, and hire top sales personnels
Assist SADEs, Sr SADEs and Associate SADEs, new hires, on important deals — play a supporting role to newer teammates on deal-specific strategy, coaching on how to work with Strategic Partner Managers and OAM leadership, teaching how to run deep discovery and pitch packaged partnership changes that ensure sales growth for the Mx and revenue growth for DoorDash.
Train new hires on internal operations — walk your teammates through the closed won → activated process for each product, show them the basics of SFDC reporting, how to find and report on Mx data.
Integrate with OAM Leadership — the SAD team has ownership over product adoption for SPM managed businesses where SPMs are the relationship owners. The Mgr will need to work with other leaders to ensure smooth internal relationships within OAM so that Mx get the best support from the OAM team.
Provide weekly updates on performance and needs of team to Sr leadership to both uplevel the team and improve our Marketplace suite
This position would require travel to rep regions 1x per quarter to have in person, hands on training in local office (ex. listening to pitches in person, going through how to best attack lead lists) and attend Mx meetings in the field to pitch Marketing products. This travel would include the cities where reps in the East region currently reside, including Atlanta, NY, Miami, Chicago and DC (1 city per quarter).