Manager, Station Operations

San Bernardino Community College District•San Bernardino, CA

3d•Onsite

About The Position

Under the direction of the appropriate administrator, the Manager, Station Operations manages and coordinates the day-to-day operations of KVCR and assigned broadcast, production, programming, digital, and technical activities. The role implements established operational plans, priorities, and procedures and provides supervision and work direction to assigned personnel. This position is contingent on grant funding. The manager coordinates television, radio, digital, and related broadcast operations; supports KVCR’s broadcast licenses and platforms; and helps ensure compliance with FCC requirements, station procedures, quality standards, and regulatory documentation requirements. The position also coordinates staffing, schedules, production needs, community-service programming, events, fundraising activities, and work with internal departments, vendors, and community partners. It contributes to operational planning, budgeting, reporting, workflow improvements, and station outreach. Work is performed in indoor and outdoor field environments and may require travel between sites, with exposure to noise and varying weather and temperature conditions. Physical functions include prolonged sitting or standing, occasional bending and other movements, and occasionally lifting, carrying, pushing, or pulling up to 25 pounds. The selected candidate must complete required pre-employment screening, including DOJ live scan/fingerprinting and a tuberculosis risk assessment; official transcripts are required for positions with higher-education requirements.

Requirements

Bachelor’s degree from an accredited college or university, with major coursework preferably in business, communications, marketing, broadcast, and/or journalism; qualifying equivalency is available.
Three years of increasingly responsible experience in public media, broadcasting, television, radio, digital media, production, station operations, or a closely related field, including at least one year of lead, supervisory, administrative, or program-coordination responsibility.
Demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, general identity, sexual-orientation, and ethnic backgrounds of community college students.
Knowledge of television, radio, and digital production and broadcast operations; supervision, training, and performance evaluation; budgeting, purchasing, expenditure tracking, and basic fiscal administration; satellite broadcasting; program development and administration; broadcast scheduling and on-air procedures; program research; media production terminology and processes; media industry and nonprofit-sector practices; station workflows and systems; applicable laws and FCC rules; public-media licensing, reporting, public-file, and compliance requirements; digital, streaming, and emerging technologies; and relevant office and media equipment and software.
Ability to coordinate multiple station operations, projects, schedules, and production activities; supervise, train, schedule, and direct assigned personnel; coordinate across programming, production, technical, digital, development, and administrative functions; and apply station, broadcast, brand, operational, and regulatory standards.
Ability to analyze operational problems, evaluate alternatives, recommend solutions, implement approved actions, and exercise sound judgment within established policies and delegated authority.
Ability to adapt to changing priorities, meet critical deadlines in a fast-paced public-media environment, interpret and apply applicable FCC and public-media requirements, and work effectively with frequent interruptions.
Ability to demonstrate professionalism, fairness, honesty, sensitivity to diverse communities, and effective interpersonal relationships; promote creativity, open communication, diversity, and tolerance; and organize work to meet changing priorities and deadlines.
Ability to prepare clear operational reports, recommendations, schedules, records, and correspondence.
If qualifying through the stated education equivalency: an associate degree or completion of 60 semester units from an accredited college or university with relevant major coursework, plus five years of increasingly responsible related experience, including at least two years of lead, supervisory, administrative, or program-coordination responsibility.
Successful completion of required pre-employment requirements, including DOJ live scan/fingerprinting and a tuberculosis risk assessment; official transcripts are required for positions with higher-education requirements.

Nice To Haves

Ten years of experience in accounting and finance practices.
Ten years of experience in revenue projections, cost comparisons, and spending trends.
Experience with budget management software.
Two years of experience working in finance at a PBS or NPR station.

Responsibilities

Manage and coordinate day-to-day public media and station operations in accordance with established plans, procedures, priorities, and service standards.
Coordinate operational support for KVCR’s television and radio broadcast licenses and associated digital platforms.
Supervise, schedule, train, and direct assigned volunteers, student workers, interns, temporary personnel, and other assigned staff; participate in their selection, onboarding, and evaluation.
Coordinate with internal departments, production and technical staff, vendors, community partners, and other stakeholders on station operations, projects, events, and production needs.
Assess programming, production, scheduling, and operational needs and coordinate activities in accordance with approved plans, FCC requirements, station standards, and priorities.
Support television, radio, digital, and related broadcast operations in accordance with applicable regulations and station procedures.
Participate in developing and implementing operational goals, procedures, schedules, work plans, and activities; identify needs and recommend improvements to the appropriate administrator.
Identify operational issues, analyze alternatives, recommend solutions, and implement approved actions to support station goals, efficiency, and service quality.
Gather and analyze operational, audience, scheduling, production, and workflow data for decision-making, reporting, resource planning, and continuous improvement.
Assist with assigned operating budgets; monitor expenditures and purchasing, identify staffing and equipment needs, prepare cost information, and recommend spending priorities.
Attend conferences, meetings, trainings, and industry events; assess relevant information and recommend or implement approved operational and programming improvements.
Coordinate and support community-service programming and television-channel operations for audiences served by KVCR.
Coordinate with development, fundraising, membership, community engagement, and station personnel on programs, events, pledge and fundraising activities, and related operational needs.
Anticipate, prevent, and resolve difficult or sensitive inquiries, conflicts, and complaints.
Monitor station, production, and broadcast activities for compliance with quality standards, procedures, and regulatory requirements; identify deficiencies and recommend or implement corrective action within assigned authority.
Compile audience, operational, performance, and other data; assist personnel in applying approved station standards, procedures, and brand guidelines.
Prepare operational updates, project information, reports, and recommendations for administrators, managers, and cross-functional partners.
Prepare and maintain required reports, licenses, applications, public-file materials, and other regulatory documentation; monitor deadlines and coordinate or assist with required submissions.
Represent KVCR at assigned community events, meetings, and outreach activities and support fundraising and public-awareness activities as directed.
Perform related duties as required.