Manager, Stars Data & Analytics

Blue Cross Blue Shield of Michigan • Detroit, MI

27d

About The Position

The Manager, Stars Data & Analytics will oversee activities in support of Stars data management including Stars projection generation, oversight of the Stars vendor performance, collaboration with IT teams, and reporting. This position is responsible to plan, organize, direct, control, and lead the assigned business unit. The Manager manages activities of a department including, but not limited to, planning, problem solving, staff development, and communication. They execute function/area objectives that support continuous improvement and manage professional, exempt, and non-exempt non-bargaining and bargaining unit employees. This role is responsible for special projects and/or problem resolutions, providing effective and efficient solutions to complex business problems, and providing high level oversight and leadership. The Manager participates in the development of the annual departmental budget, monitors the budget, and identifies budget discrepancies, researching causes and making recommendations. They are responsible for balancing workload to optimize the department's effectiveness.

Requirements

• Bachelor’s degree in a related field.
• Seven (7) years experience of progressive responsibility in a related environment with demonstrated technical knowledge that provides the necessary knowledge, skills, and abilities required.
• Three (3) years supervisory or lead experience in related field required.
• Proficient with databases like Databricks, MS SQL, Oracle, etc. and data applications
• Proficient in data programming languages such as Python & SAS
• Proficient in current industry standard PC applications and systems like PowerPoint Excel and Word
• Knowledge and experience of HEDIS, Clinical Rx, CAHPS, & HOS programs
• Knowledge and experience with healthcare data and knowledge of industry standard data models
• Knowledge and understanding of architecture, application design, program evaluation and integration
• Ability to work under general direction.
• Ability to work effectively in a team environment.
• Excellent analytical, organizational, planning, verbal, and written communication skills.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of the organization.
• Must demonstrate leadership ability and team building skills to effectively supervise professional and non-professional staff and interact with all levels of management.
• Ability to work with and empower others on a collaborative basis to ensure success of unit team.
• Ability to effectively exchange information, in verbal or written form, by sharing ideas, reporting facts and other information, responding to questions, and employing active listening techniques.
• Ability to establish workflows, manage multiple projects, and meet necessary deadlines.

Nice To Haves

• Master's degree in a related field preferred.
• Bilingual skills preferred.
• Knowledge of Medicare Advantage Stars a plus.

Responsibilities

• Manages activities of a department including, but not limited to, planning, problem solving, staff development, and communication.
• Executes function/area objectives that support continuous improvement.
• Manages professional, exempt, and non-exempt non-bargaining and bargaining unit employees.
• Responsible for special projects and/or problem resolutions.
• Provides effective and efficient solutions to complex business problems.
• Provides high level oversight and leadership.
• Participates in development of annual departmental budget, monitors budget, and identifies budget discrepancies. Researches cause and makes recommendations.
• Responsible for balancing workload to optimize the effectiveness of the department.
• Directly supervises a varied number of employees in the designated department(s).
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Benefits

• Actual compensation decision relies on the consideration of internal equity, candidate's skills and professional experience, geographic location, market, and other potential factors.
• It is not standard practice for an offer to be at or near the top of the range, and therefore a reasonable estimate for this role is between $94,500 and $158,300.
• All qualified applicants will receive consideration for employment without regard to, among other grounds, race, color, religion, sex, national origin, sexual orientation, age, gender identity, protected veteran status or status as an individual with a disability.
• Candidates are hired on an "at will" basis.
• Nothing herein is intended to create a contract.
• We are an Equal Opportunity Employer.
• We will not tolerate discrimination or harassment in any form.
• Candidates for the position stated above are hired on an "at will" basis.
• Nothing herein is intended to create a contract.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager