Data & Analytics Manager

Blue Bottle Coffee • Boston, MA

1d • Remote

About The Position

Blue Bottle Coffee is seeking a curious, commercially minded analytics leader to join the U.S. Finance team. Reporting to the Head of Finance, this role turns cafe, digital, and product data into tools and insights that help teams run and grow the business. The manager partners with Cafe Operations, Digital & Product, and Engineering to build trusted data foundations and provide a clear view of the business, guests, and products. The role is remote, with a preference for candidates in Pacific Time. Employees must live within 50 miles of an established Blue Bottle Coffee location in the San Francisco Bay Area, Sacramento, Los Angeles, San Diego, Boston, Chicago, Washington DC Metro, New York City Metro, or Las Vegas.

Requirements

• At least 6 years of experience in analytics, data science, or business intelligence.
• Expert SQL skills and experience with modern data and BI tools and ERP/planning systems.
• Experience using AI tools such as Claude to speed up analysis, automate reporting, or make insights self-serve for business teams.
• Experience with POS, loyalty, or digital ordering data, and with experiment design.
• Strong commercial acumen and understanding of P&L drivers.
• Excellent communication and influencing skills across functions and levels.
• Exceptional cross-functional partnership and clear communication of complex analysis.
• Strong organization and meticulous attention to detail; able to work calmly amid ambiguity and create clarity across functions.
• Passion for exceptional guest experiences, coffee, and hospitality.

Nice To Haves

• Experience in hospitality, retail, or food and beverage.
• Experience with Snowflake, dbt, Sigma or Tableau, Netsuite, or Adaptive.
• Python or R.

Responsibilities

• Set the data and analytics roadmap, partnering with Engineering on infrastructure, KPI definitions, and a single source of truth.
• Drive the organization’s AI reporting and analytics agenda, using tools such as Claude to help management teams analyze performance and act on insights.
• Lead guest analytics across the app, ordering, subscriptions, and loyalty, connecting digital and in-cafe behavior.
• Build dashboards and tools for Cafe Operations to track sales, traffic, labor, and speed of service.
• Partner with Digital & Product to design and evaluate A/B tests for features, offers, and personalization.
• Analyze menu mix, pricing, and launch performance to shape product decisions.
• Support planning, forecasting, and business cases with clear, data-driven recommendations for senior leaders.

Benefits

• Comprehensive health, dental, and vision coverage for eligible employees starting on their first day.
• Best-in-class coffee training and continuing education.
• Free membership in the Specialty Coffee Association of America and discounts on events, including Expos and Championships.
• 401(k) plan.
• Paid time off and paid volunteer hours.
• 50% discount on all products online and in-cafe, including food, beverages, whole-bean coffee, and merchandise.
• Flexible spending account and commuter benefits.
• Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed