Manager, Data Analytics

Synctera

3d•$118,000 - $200,000•Remote

About The Position

Synctera is seeking a high-performing Manager, Data Analytics to join its Data team as an individual contributor. The role applies advanced analytical principles and methods to develop solutions across Synctera’s Banking-as-a-Service platform. The successful candidate will serve as a go-to analytical resource for data domains such as customer onboarding metrics and transaction behavior, independently plan and execute assignments, resolve analytical challenges, design robust frameworks, optimize reporting workflows, and partner with cross-functional teams. The role owns analytical projects from concept through completion, including project scope, prioritization, stakeholder alignment, and communication about blockers or timeline changes. It requires working effectively in ambiguity, leading cross-functional groups and collaboration, and delivering rigorous insights that produce measurable business impact. The position also includes training and mentoring colleagues on analytics tools, querying, and best practices. Synctera positions are remote, but candidates must be located and authorized to work in the United States or Canada. Synctera does not sponsor work visas.

Requirements

At least 4 years of data analytics experience demonstrating mastery in quantitative analysis, business intelligence, and reporting infrastructure as an individual contributor.
Solid understanding of core FinTech, banking infrastructure, or payment data, particularly onboarding conversion funnels, transaction behavior, or partner/account metrics.
Advanced proficiency in SQL and data modeling.
Strong experience building scalable dashboards and visual reports in modern BI tools such as Looker or Tableau.
Working familiarity with analytical scripting languages such as Python or R.
Ability to work autonomously in fast-paced or ambiguous environments, define project scopes, set priorities, and drive solutions to completion.
Excellent communication skills and demonstrated success leading cross-functional collaborations and aligning diverse stakeholders.
Rigorous attention to detail, metric accuracy, and data governance best practices.
Must be located and authorized to work in the United States or Canada; work visa sponsorship is not available.

Responsibilities

Serve as a go-to analytical resource for data domains including customer onboarding metrics, transaction behavior, and core platform operations.
Design, implement, and maintain analytical frameworks, dashboards, and KPI metrics that provide actionable business intelligence.
Optimize reporting workflows and data pipelines to improve data accessibility, consistency, and reporting efficiency.
Train, mentor, and upskill colleagues on analytics tools, query techniques, and best practices.
Own and define the scope of analytical projects from concept to completion, driving timely execution.
Set and communicate priorities independently and with relevant stakeholders.
Identify and communicate blockers or changes to timelines and priorities, and collaborate to mitigate impacts.
Influence peers and project collaborators to align on project scope and milestones.
Plan and complete complex assignments independently, resolving analytical challenges and conflicts.
Gain stakeholder alignment on analytical approaches and recommendations.
Coordinate cross-functional projects with internal and external stakeholders, often leading groups toward strong outcomes.
Lead collaboration across departments to align efforts, reduce silos, and achieve shared platform goals.
Build trust and credibility across Engineering, Product, Payment Operations, Compliance, and Finance.
Deliver technically sound, rigorous insights that drive measurable business impact.

Benefits

100% employer-paid medical, dental, and vision benefits for US and Canadian employees and their dependents.
Employer HSA contribution for US employees.
Annual HCSA and generous extended health care coverage for Canadian employees and their dependents.
401(k) for US employees and RRSP for Canadian employees.
Mental health resources for all employees.
Unlimited paid time off.
Generous paid new parent leave program.
Home office setup stipend.
Stock options program for all employees.
Growth potential and opportunity to have a significant impact at an early stage of the company.
Opportunity to work alongside a skilled and passionate team.