Manager, Stadium 24/7 Security and Loading Dock
About The Position
The Tennessee Titans are looking for an experienced security professional to oversee the stadium's around-the-clock guard staff and loading dock operations by ensuring proper staffing, training, and compliance to keep Nissan Stadium safe and secure at all times. The Manager, Stadium 24/7 Security and Loading Dock will oversee the stadium's around-the-clock guard staff and its loading dock operations. Working closely with the Senior Security Manager, Event Logistics & Operations, this person ensures guard staff are properly trained and follow the Titans' and Nissan Stadium's security protocols, and that staffing needs are met through the hiring of qualified candidates. This role also manages and coordinates loading dock activity, making sure deliveries are scheduled, received, secured, and that the appropriate staff are notified.
Requirements
- Minimum of five (5) years of supervisory experience in security, law enforcement, or a related field
- Possess, or able to obtain, a State of Tennessee unarmed guard license
Nice To Haves
- Experience with large, technology-driven infrastructure
- LEOSA designation
- CPR, First Aid, Stop the Bleed, and AED certifications
- Comfortable training groups and individuals on operating procedures
- Proven leadership experience in a managerial role
- Strong ability to lead, understand, and communicate effectively
- Proactive approach to daily activities and planning
- Ability to foster a positive, encouraging work environment
- Skilled at building professional relationships with internal and external partners
- Ability to perform well under pressure and manage multiple priorities
- Ability to work well both independently and as part of a team
Responsibilities
- Collaborate with Nissan Stadium staff to maintain a safe working environment
- Maintain staffing levels sufficient to keep Nissan Stadium properly secured
- Ensure the 24/7 guard staff hold the proper licensing required by the State of Tennessee, and provide training as needed
- Resolve issues that arise at any hour, adjusting your own schedule as needed to oversee daily guard staff activities
- Develop and improve standard operating procedures, and coordinate on-the-job training covering post orientation, routine responsibilities, and emergency response
- Respond to minor incidents, internal or external, ensuring appropriate action is taken, reports are completed, and the right people are notified promptly
- Manage CCTV systems and other security technologies used at the stadium
- Administer security measures and operational support to maintain a safe environment for guests, fans, and employees
- Oversee quality assurance for all security policies, procedures, and technologies
- Ensure all security measures comply with state, federal, and league requirements
- Maintain and implement fire safety, emergency preparedness, and life safety policies and procedures
- Escalate issues to the Senior Security Manager and Director of Guest Safety as appropriate, including writing incident reports or assisting with investigations as directed
- Respond to on-site emergencies as they arise
- Maintain clear communication with the Senior Security Manager and Director of Guest Safety and build strong working relationships with contractors and security partners through regular contact and support
- Perform other duties as requested or required by the Director of Guest Safety
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
