Manager, Specialty Operations

Home Depot • Atlanta, GA

1d • Onsite

About The Position

With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Purpose: Manager, Specialty Operations is responsible for driving cross-functional initiatives that improve selling effectiveness and remove friction from the customer and associate experience across Specialty categories. This role connects strategic priorities with field execution, leveraging analytics, store insights, and pilot learnings to refine processes and scale high-impact solutions. This position offers strong exposure to merchandising and operations leadership, with the opportunity to own highly visible initiatives and expand scope across broader Specialty categories.

Requirements

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.
• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
• Strong leadership skills and personal initiative as well as passion for the business
• Strong communication skills - both written and verbal
• Ability to work with all levels within an organization and to lead without positional authority
• Business judgement - broad and general business knowledge and the ability to understand the big picture
• Strong analytical and problem solving skills including logical, structured thinking and strong quantitative skills

Nice To Haves

• Cross-Functional Project Management & Execution Experience managing complex, cross-functional projects or retail operations initiatives
• Data-Driven Problem Solving & Financial Acumen Strong analytical skills with experience leveraging data, store insights, and financial metrics to diagnose performance gaps and measure business impact
• Retail Frontline & Customer Experience Optimization Demonstrated experience optimizing retail store operations, improving associate productivity, and enhancing the customer journey
• Strategic Stakeholder Management & Communication Exceptional communication and stakeholder management skills, with the ability to influence cross-functional partners and present compelling, data-backed business cases
• Change Management & Field Adoption Experience in change management, specifically in designing operational processes, and creating field training/implementation strategies
• No additional education
• No additional years of experience
• None

Responsibilities

• Partner cross-functionally with organizational teams, internal and external clients, management and others in driving change within Home Depot
• Prioritize issues and brainstorm/develop solutions and recommendations by working with a diverse group of people (store personnel, merchants, other HD companies, non-HD companies, vendors, etc.)
• Analyze the financial results of initiatives versus projections through financial analysis, control stores, and other benchmarks.
• Evaluate the operational issues of initiatives by walking stores, talking to associates, talking to customers and interviewing merchants
• Handle the day to day issues associated with implementing a new initiative. These may include working with store planning, visual merchandising, store and divisional associates
• Use diverse problem-solving methodologies to understand the fundamental parts of the problems and communicate the solutions effectively

What This Job Offers

• Job Type: Full-time
• Career Level: Manager