District Manager, Specialty Pharmacy Operations

Omnicell • Los Angeles, CA

3d • Onsite

About The Position

Responsible and accountable for all operational issues within a defined territory. Shall be readily accessible to pharmacy staff and participate in departmental long-range planning. Demonstrate leadership and commitment to total quality management, including customer satisfaction and performance improvement. Adhere to and support all departmental policies, procedures, and initiatives.

Requirements

• Pharm.D. or BS Pharmacy degree from an accredited college of pharmacy.
• Must possess a current Pharmacist license in good standing in the state of California.
• Three (3) years of combined management experience in retail, specialty, and/or mail-order pharmacy settings.

Nice To Haves

• Five (5) or more years of combined management experience in retail, specialty, and/or mail-order pharmacy settings.
• Experience leading clinical programs and quality improvement initiatives.
• Comprehensive knowledge of pharmacy operations, workflow management, pharmaceutical care, and pharmacy benefit management (PBM) practices.
• Demonstrated financial acumen, including experience with profit and loss (P&L) management, budgeting, and performance metrics.
• Certified Specialty Pharmacist (CSP) credential preferred, or willingness to obtain certification.
• Experience with 340B drug pricing program operations and compliance.

Responsibilities

• Oversees store business operations within the assigned territory, including financial responsibility and accountability. Manages P&L/financials, including expense control.
• Participates in specialty pharmacy accreditation activities and ensures pharmacy staff completes all training requirements.
• Manages subordinate employees, including but not limited to Pharmacist-In-Charge (PICs).
• Interviews potential candidates for open subordinate positions; makes hiring decisions as necessary.
• Provides clear goals and ensures appropriate access to training, coaching, and feedback. Ensures effective formal and informal performance management.
• Appraises subordinate’s performance through a formal review process on an annual basis as designated by Human Resources.
• Corrects behaviors and disciplines employees as necessary.
• Addresses escalated complaints and resolves issues.
• Applies good business process techniques and manages execution through key performance metrics and indicators.
• Oversees relocations, remodels, new store openings, and closings.
• Participates in mid to long-range strategic planning for business.
• Performs duties in accordance with established SOPs and aligned with the core values of the company in the best interest of our customers.
• Develops and mentors PIC’s, managers, and others for professional development and succession planning.
• Ensures prompt and smooth implementation of new pharmacy programs and ensures their continued execution.
• Ensures proper staffing levels in pharmacies and schedules temporary staff as needed.
• In the temporary absence of the Pharmacist-In-Charge, serves in the capacity of supervising Pharmacist.
• Responsible for the overall safety and security of the pharmacy facilities and its operations.
• Ensures organizational and store compliance with Federal, State, and local laws and accreditation standards as well as company policies and procedures.
• Reviews and monitors dispensing incidents.
• Accountable for Loss Prevention activity, including investigations of unexplained losses; monitors for LP compliance. Oversees and audits physical inventories at each site.
• Sets goals, strategies, and expectations for retention of existing business and achieving growth imperatives.
• Oversees operational implementation of new business contracts, including 3rd party, manual, and 340b programs.
• Other duties as assigned.

Benefits

• Employee Impact Groups, which foster inclusion and belonging
• learning and well-being programs that support personal and professional growth
• sustainability in our operations, aiming to reduce our environmental footprint and promote responsible business practices
• support and reasonable adjustments for individuals with disabilities during our hiring process

What This Job Offers

• Job Type: Full-time
• Career Level: Manager