District Manager, Specialty Pharmacy Operations

Omnicell•West Covina, CA

2d•Onsite

About The Position

Responsible and accountable for all operational issues within a defined territory. Shall be readily accessible to pharmacy staff and participate in departmental long-range planning. Demonstrate leadership and commitment to total quality management, including customer satisfaction and performance improvement. Adhere to and support all departmental policies, procedures, and initiatives. Oversees store business operations within the assigned territory, including financial responsibility and accountability. Manages P&L/financials, including expense control. Participates in specialty pharmacy accreditation activities and ensures pharmacy staff completes all training requirements. Manages subordinate employees, including but not limited to Pharmacist-In-Charge (PICs). Interviews potential candidates for open subordinate positions; makes hiring decisions as necessary. Provides clear goals and ensures appropriate access to training, coaching, and feedback. Ensures effective formal and informal performance management. Appraises subordinate’s performance through a formal review process on an annual basis as designated by Human Resources. Corrects behaviors and disciplines employees as necessary. Addresses escalated complaints and resolves issues. Applies good business process techniques and manages execution through key performance metrics and indicators. Oversees relocations, remodels, new store openings, and closings. Participates in mid to long-range strategic planning for business. Performs duties in accordance with established SOPs and aligned with the core values of the company in the best interest of our customers. Develops and mentors PIC’s, managers, and others for professional development and succession planning. Ensures prompt and smooth implementation of new pharmacy programs and ensures their continued execution. Ensures proper staffing levels in pharmacies and schedules temporary staff as needed. In the temporary absence of the Pharmacist-In-Charge, serves in the capacity of supervising Pharmacist. Responsible for the overall safety and security of the pharmacy facilities and its operations. Ensures organizational and store compliance with Federal, State, and local laws and accreditation standards as well as company policies and procedures. Reviews and monitors dispensing incidents. Accountable for Loss Prevention activity, including investigations of unexplained losses; monitors for LP compliance. Oversees and audits physical inventories at each site. Sets goals, strategies, and expectations for retention of existing business and achieving growth imperatives. Oversees operational implementation of new business contracts, including 3rd party, manual, and 340b programs.

Requirements

Pharm.D. or BS Pharmacy degree from an accredited college of pharmacy.
Must possess a current Pharmacist license in good standing in the state of California.
Three (3) years of combined management experience in retail, specialty, and/or mail-order pharmacy settings.

Nice To Haves

Five (5) or more years of combined management experience in retail, specialty, and/or mail-order pharmacy settings.
Experience leading clinical programs and quality improvement initiatives.
Comprehensive knowledge of pharmacy operations, workflow management, pharmaceutical care, and pharmacy benefit management (PBM) practices.
Demonstrated financial acumen, including experience with profit and loss (P&L) management, budgeting, and performance metrics.
Certified Specialty Pharmacist (CSP) credential preferred, or willingness to obtain certification.
Experience with 340B drug pricing program operations and compliance.

Responsibilities

Oversees store business operations within the assigned territory, including financial responsibility and accountability.
Manages P&L/financials, including expense control.
Participates in specialty pharmacy accreditation activities and ensures pharmacy staff completes all training requirements.
Manages subordinate employees, including but not limited to Pharmacist-In-Charge (PICs).
Interviews potential candidates for open subordinate positions; makes hiring decisions as necessary.
Provides clear goals and ensures appropriate access to training, coaching, and feedback.
Ensures effective formal and informal performance management.
Appraises subordinate’s performance through a formal review process on an annual basis as designated by Human Resources.
Corrects behaviors and disciplines employees as necessary.
Addresses escalated complaints and resolves issues.
Applies good business process techniques and manages execution through key performance metrics and indicators.
Oversees relocations, remodels, new store openings, and closings.
Participates in mid to long-range strategic planning for business.
Performs duties in accordance with established SOPs and aligned with the core values of the company in the best interest of our customers.
Develops and mentors PIC’s, managers, and others for professional development and succession planning.
Ensures prompt and smooth implementation of new pharmacy programs and ensures their continued execution.
Ensures proper staffing levels in pharmacies and schedules temporary staff as needed.
In the temporary absence of the Pharmacist-In-Charge, serves in the capacity of supervising Pharmacist.
Responsible for the overall safety and security of the pharmacy facilities and its operations.
Ensures organizational and store compliance with Federal, State, and local laws and accreditation standards as well as company policies and procedures.
Reviews and monitors dispensing incidents.
Accountable for Loss Prevention activity, including investigations of unexplained losses; monitors for LP compliance.
Oversees and audits physical inventories at each site.
Sets goals, strategies, and expectations for retention of existing business and achieving growth imperatives.
Oversees operational implementation of new business contracts, including 3rd party, manual, and 340b programs.