Manager, Solutions Consultants

Renishaw • New York, NY

21h • Hybrid

About The Position

This position is a player/coach role on the Fraud & Identity Solutions Consulting team, supporting all pre-sales consulting activities for the top Strategic Alliances, eCommerce, Gaming, Media, and Telco companies of North America. The successful candidate will lead a team of high performing Solutions Consultants, focused on solving fraud and identity challenges using our broad suite of products, while directly supporting some strategic accounts themselves. As a player/coach, the candidate must serve as a subject matter expert for our customers and partners externally, as well as a mentor and advocate for their team internally.

Requirements

• Bachelor’s degree in a business-related field or equivalent experience; Computer Science, Data Science, IS/IT education or certifications a plus.
• 3–5+ years in people management or player/coach roles leading or mentoring high-performing teams.
• 3–5+ years of sales or pre-sales experience selling SaaS and/or fraud and identity solutions within financial services, eCommerce, or payments-related industries.
• Expert-level consultative ability, guiding teams and clients through complex problems using existing solutions, sound judgment, and cross-functional collaboration.
• Strong verbal and written communication skills, confident presenting to large audiences, delivering client presentations and performance analysis, and articulating complex concepts while anticipating objections.
• Deep understanding of LexisNexis Risk Solutions products, with the ability to position solutions within client operational workflows.
• Strong project and time management skills, capable of prioritizing multiple requests while driving results in a fast-paced, team-oriented environment.
• Proven relationship-building skills with internal stakeholders and clients; proficiency with Microsoft Office, Teams, CRM tools, and workflow software (Lucidchart/Visio preferred); willing to travel up to 50%.

Responsibilities

• Lead and deliver pre-sales technical expertise as a player/coach, supporting sales teams and customers through solution design, demos, and the overall sales process.
• Collaborate with sales to develop customer-aligned solutions and ensure the pre-sales organization is consistently enabled with effective tools, standards, and best practices.
• Conduct client needs assessments and develop customized solutions
• Provide training and support on software and technology platforms
• Collaborate with cross-functional teams to ensure successful solution implementation
• Build and maintain strong client relationships to drive satisfaction and retention
• Stay current on industry trends and best practices, including conducting competitor research, to enhance service offerings
• Serve as a recognized expert in fraud and identity solutions
• Perform other duties as assigned

Benefits

• Comprehensive, multi-carrier program for medical, dental and vision benefits
• 401(k) with match and an Employee Share Purchase Plan
• Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
• Family benefits, including bonding and family care leaves, adoption and surrogacy benefits
• Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
• In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees