Manager, Solution Consulting
About The Position
The Manager of Employ's Solution Consulting team plays a key role in supporting our sales and customer objectives by leading a team of Solution Consultants. In this role, you will focus on day-to-day coaching, deal support, and execution—ensuring your team is equipped to effectively partner with Account Executives and deliver compelling, solution-oriented engagements for prospective customers. You will work closely with Sales, Customer Experience, and cross-functional partners to help drive consistent performance, strong customer outcomes, and a seamless pre-sales experience.
Requirements
- 6–8 years of relevant experience, including customer-facing roles in pre-sales, solution consulting, or similar
- 1–2+ years of people management or team leadership experience (formal or informal)
- Strong understanding of sales processes and the role of Solution Consulting in driving revenue
- Ability to coach and develop early- to mid-career team members
- Solid technical aptitude and ability to learn and articulate product capabilities
- Comfortable engaging with customers in both remote and in-person settings
- Data-informed mindset; able to track performance and act on insights
- Collaborative approach with strong communication and stakeholder management skills
Nice To Haves
- Experience in recruitment or recruitment technology is a plus, but not required
Responsibilities
- Coach and support a team of Solution Consultants to achieve individual and team performance goals
- Partner closely with Account Executives on active deals to ensure strong solution alignment and execution
- Participate in key customer engagements, including discovery, demos, and technical discussions, as needed
- Help drive consistency in sales support, messaging, and solution positioning across your team
- Monitor team activity and performance against key metrics; identify areas for improvement and take action
- Provide input into forecasting by ensuring visibility into deal progression and Solution Consulting involvement
- Reinforce best practices in discovery, storytelling, and product demonstration
- Support onboarding and ongoing enablement of Solution Consultants
- Escalate deal risks or challenges and partner with senior leadership to navigate complex opportunities
- Collaborate with Sales, Customer Experience, and Product teams to share feedback and improve processes
- Support people processes such as performance feedback, development planning, and team engagement
Benefits
- Flexible work scheduling
- Paid time off
- Comprehensive benefits
- Career development opportunities
- Medical coverage
- Dental coverage
- Vision coverage
- Performance bonuses
- Equity
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
