Manager, Software Quality

American Red Cross • Statewide, SC

19d

About The Position

The Manager, Software Quality will direct activities related to implementing and carrying out program objectives, and will plan, execute, and evaluate assigned projects or programs. The role ensures assigned work is integrated with broader program initiatives, analyzes data and operating practices to identify improvements, and develops recommendations and reports for management. The position also works with internal departments and external government or non-government agencies on program strategies and proposal initiatives as needed. Occasional travel may be required.

Requirements

• Bachelor's degree or an equivalent combination of education and work experience.
• Minimum 10 years of related experience.
• In-depth knowledge of the relevant program or service.
• Ability to create presentations and develop training modules.
• Excellent oral communication skills, including training and presentations.
• Excellent interpersonal, verbal, and written communication skills.
• Ability to develop project plans, budgets, and strategies to achieve organizational goals.
• Analytical and decision-making skills to develop creative processes for continuous program or service improvement.
• Intermediate proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.
• Ability to work on a team.

Responsibilities

• Direct activities for implementing and carrying out program objectives.
• Plan, execute, and evaluate a specific project or program.
• Ensure assigned projects or functions are integrated with overall program initiatives.
• Analyze data to identify areas of need or improvement and develop recommendations for program improvement.
• Develop reports on project status and issues for management review.
• Oversee processes within the assigned program area.
• Analyze operating practices and recommend revisions to improve established procedures.
• Work with internal departments and external government or non-government agencies to develop program strategies and proposal initiatives as required.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Health Spending Accounts
• Flexible Spending Accounts
• Paid time off starting at 15 days per year, based on job type and tenure
• 11 paid holidays, consisting of six core holidays and five floating holidays
• 401(k) with up to 6% match
• Paid family leave
• Employee assistance
• Short- and long-term disability insurance
• Service awards and recognition

What This Job Offers

• Job Type: Full-time
• Career Level: Manager