Manager, Software Quality Assurance

Wolters Kluwer•New York City, NY
•$107,500 - $188,400

About The Position

The Manager, Software Quality Assurance, manages a team of QA professionals and ensures thorough testing and overall quality of software products. The role designs test strategies, oversees test-plan execution, and fosters a culture of quality across the department to help deliver robust and reliable software to customers. The manager also defines quality metrics, supports staff development, ensures compliance with industry standards, drives improvements to QA processes, and reports quality results to senior management.

Requirements

  • Ability to design and implement effective test strategies.
  • Proficiency in managing and leading a team.
  • Knowledge of defining and monitoring quality metrics.
  • Experience with setting up and maintaining automation frameworks.
  • Strong collaboration skills with cross-functional teams.
  • Basic project management skills for handling multiple testing projects.
  • Ability to analyze test results and make data-driven decisions.
  • Understanding of industry standards and compliance requirements.

Responsibilities

  • Manage and lead a team of QA professionals.
  • Develop and implement comprehensive test strategies.
  • Oversee the execution of automated and manual testing.
  • Ensure timely identification and resolution of defects.
  • Collaborate with cross-functional teams to improve product quality.
  • Define and monitor quality metrics and key performance indicators.
  • Conduct performance reviews and provide career development opportunities.
  • Ensure compliance with industry standards and best practices.
  • Drive continuous improvement initiatives in QA processes.
  • Prepare and present quality reports to senior management.

Benefits

  • Medical, dental, and vision plans
  • 401(k)
  • Flexible spending account (FSA) and health savings account (HSA)
  • Commuter benefits
  • Tuition assistance plan
  • Vacation and sick time
  • Paid parental leave
  • Bonus eligibility
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