Manager, Software Engineering
About The Position
Mastercard is seeking a results-driven Engineering Manager to lead a service group supporting its mission-critical Decision Management Platform for fraud detection. The role is responsible for aligning engineering strategy with business and product priorities, developing high-performing teams, and overseeing delivery and operation of complex, scalable software solutions. The platform supports real-time payment authorization and requires low-latency, high-volume, highly available systems. The manager provides technical leadership for Java 21 applications built with Spring technologies and RESTful web services, and oversees the software development lifecycle from requirements and design through development, testing, release, production support, and continuous improvement. The role champions engineering practices across testing, DevOps, CI/CD, observability, secure development, agile delivery, production readiness, and service reliability. The position also includes setting goals and quality standards, improving processes and tools, managing technical and operational risks, and developing engineering staff through coaching, feedback, career development, and performance management. The manager partners with Product, Operations, and Business teams on priorities and roadmaps, communicates with executive and non-technical stakeholders, and represents Engineering in strategic planning, budgeting, forecasting, and resource planning. Mastercard describes itself as a merit-based, inclusive, equal opportunity employer. Employees are expected to follow security policies, protect the confidentiality and integrity of information, report suspected security violations or breaches, and complete required security training.
Requirements
- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
- Extensive software engineering and architecture experience, including people leadership responsibility for complex, mission-critical platforms.
- Proven success delivering distributed, scalable, low-latency systems and high-volume transaction-processing applications.
- Strong experience with Java, Spring-based services, RESTful APIs, automated testing, and service-oriented architecture.
- Working knowledge of Java 21, JUnit, Mockito, Spring Framework, Spring Boot, Spring Security, Maven, and SonarQube.
- Experience with Git-based development workflows and tools such as Bitbucket.
- Experience with Oracle Database, Linux environments, shell scripting, and distributed data technologies such as GemFire Grid.
- Experience with cloud platforms and deployment tools, preferably Pivotal Cloud Foundry, Jenkins, and Habitat.
- Familiarity with observability and operational tools such as Splunk and Dynatrace.
- Understanding of secrets management and secure configuration practices using tools such as HashiCorp Vault.
- Familiarity with Rally, Microsoft Remote Desktop, and Synapse or similar engineering and operational tools.
- Strong understanding of application security, secure SDLC practices, PCI considerations, and compliance-driven architecture.
- Demonstrated experience with monitoring, incident management, performance tuning, operational readiness, and reliability engineering.
- Strong coaching, career-development, and performance-management capabilities.
- Ability to influence decisions and build alignment across technical, product, business, and executive stakeholders.
- Ability to translate complex technical concepts, risks, and decisions into clear, actionable plans for technical and non-technical audiences.
Nice To Haves
- Experience in fintech, digital payments, fraud detection, authentication, or identity systems.
- Experience leading teams through platform modernization, transformation, or large-scale technology change.
- Experience with cloud platforms and deployment tools, preferably Pivotal Cloud Foundry, Jenkins, and Habitat.
Responsibilities
- Define and execute an engineering strategy aligned with business and product objectives.
- Lead cross-functional teams in delivering secure, scalable, high-quality software on schedule and within budget.
- Oversee the end-to-end software development lifecycle, including requirements, design, development, testing, release, production support, and continuous improvement.
- Provide technical leadership for Java 21 applications built with Spring Framework, Spring Boot, Spring Security, and RESTful web services.
- Promote strong automated testing practices using JUnit and Mockito.
- Champion engineering best practices across DevOps, CI/CD, observability, secure development, and agile delivery.
- Guide build, code-quality, version-control, and deployment practices using Maven, SonarQube, Git, Bitbucket, Jenkins, Habitat, and Pivotal Cloud Foundry.
- Ensure the reliability and performance of services operating in Linux environments and using Oracle Database and GemFire Grid.
- Strengthen production monitoring, troubleshooting, and performance management through Splunk, Dynatrace, and shell scripting.
- Support secure application and infrastructure practices, including secrets management with HashiCorp Vault.
- Ensure operational readiness through monitoring, incident response, capacity planning, performance tuning, and service-reliability practices.
- Identify and mitigate technical, security, operational, and delivery risks across programs and initiatives.
- Establish clear engineering goals, performance measures, and quality standards.
- Improve engineering processes, tools, and metrics to increase delivery efficiency and product quality.
- Build, coach, and retain high-performing engineering teams through regular feedback, career development, and performance management.
- Foster a culture of ownership, collaboration, innovation, and continuous learning.
- Partner with Product, Operations, and Business teams to define priorities, scope, roadmaps, and delivery plans.
- Communicate technical strategy, risks, progress, and outcomes to executive and non-technical stakeholders.
- Represent Engineering in strategic planning, budgeting, forecasting, and resource-planning discussions.
- Follow Mastercard security policies and practices, protect information confidentiality and integrity, report suspected security violations or breaches, and complete mandatory security training.
Benefits
- Insurance, including medical, prescription drug, dental, vision, disability, and life insurance.
- Flexible spending account and health savings account.
- Paid leaves, including 16 weeks of new parent leave and up to 20 days of bereavement leave.
- 80 hours of Paid Sick and Safe Time.
- 25 days of vacation time and 5 personal days, prorated based on date of hire.
- 10 annual paid U.S. observed holidays.
- 401(k) with a company match.
- Deferred compensation for eligible roles.
- Fitness reimbursement or on-site fitness facilities.
- Eligibility for tuition reimbursement.
- Competitive base salary and possible annual bonus or commissions depending on the role.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
