Manager, Software Engineering - IntelliScript (Remote)

Milliman•Brookfield, WI

9d•Remote

About The Position

Milliman IntelliScript is a business unit within Milliman, Inc., that develops and deploys software-as-a-service (SaaS) products for clients in the insurance, health IT, and life sciences industries. IntelliScript is known for its entrepreneurial and collaborative culture of innovation, excellence, exceptional customer service, balance, and transparency. The Information Technology organization within IntelliScript is crucial for delivering secure, reliable, and scalable SaaS products. The Manager of Software Engineering for the Data Curation team will lead engineers responsible for designing, delivering, and modernizing backend services and data pipelines for Insurtech products, focusing on prescription, health, and medical record data. This role involves managing a team of software engineers, serving as the technology lead for a cross-functional Scrum team, and balancing people leadership with technical expertise. The position requires partnering with Product Management, Architecture, and Engineering to maintain the technical roadmap, align delivery to business outcomes, and drive modernization within a SAFe Agile environment. Additionally, the role will involve guiding the team in adopting GenAI-assisted development practices to improve productivity and quality while maintaining engineering standards, security, and compliance.

Requirements

10+ years of professional software engineering experience, including 3+ years managing multiple software engineers
Demonstrated ability to balance people management with technical leadership
Experience leading teams that build and operate scalable backend services, data pipelines, and data processing systems
Strong experience building and operating modern applications using: C# / .NET
Relational and non-relational databases
React or comparable modern front-end framework
API and service development including REST and event-driven integrations
Extensive cloud experience with AWS, including designing scalable, reliable, secure, and cost-effective solutions for both application and data workloads
Experience with microservice architecture, domain-driven design, and event-driven architecture patterns
Strong understanding of data modeling, data integration, data lifecycle management, and designing resilient, observable data systems
Strong understanding of DevOps and operational excellence: CI/CD, infrastructure-as-code concepts, observability, incident management, and SRE-minded practices
Experience delivering in Agile environments using Scrum and/or SAFe
Excellent technical judgment, problem solving, debugging, and ability to make pragmatic tradeoffs
Strong written and verbal communication skills and the ability to influence across engineering and product stakeholders
Hands-on experience implementing GenAI-enabled development practices and establishing team guidelines for appropriate usage

Nice To Haves

Continued education and/or advanced degree(s)
Experience leading engineering teams responsible for healthcare, prescription, medical record, or other regulated data solutions
Experience with production data pipelines using AWS data services
Experience with real-time or streaming data architecture
Familiarity with data warehouse, lakehouse, or modern data platform architectures
Experience implementing data observability, lineage, and governance practices
Experience in environments subject to HIPAA and/or PCI regulations
Experience modernizing legacy on-premises applications and data platforms to AWS
Experience in software-as-a-service, actuarial science and/or insurance underwriting industry
AWS certifications or advanced cloud engineering training

Responsibilities

Lead and develop a team of software engineers through hiring, onboarding, coaching, performance management, and career development
Serve as technical lead for your Scrum team by guiding architecture and design decisions, setting engineering direction, and ensuring delivery of high-quality outcomes
Own software delivery accountability for your product area operating in SAFe Agile, managing dependencies, and driving predictable execution
Partner with Enterprise Architecture to define and maintain a technology roadmap which balances feature delivery, reliability, scalability, and technical debt reduction
Partner with Product Management to define and maintain a product roadmap which balances business value, technical approach, and resource capacity
Provide level 3 support production systems including incident response, root-cause analysis, and continuous improvement
Establish and enforce engineering best practices across the team such as code review, secure coding, unit test automation, CI/CD, documentation, and operational readiness
Collaborate across engineering, architecture and platform teams to align architecture patterns and ensure cohesive platform evolution
Drive adoption of GenAI-enabled engineering practices with appropriate governance, security, and quality controls

Benefits

Medical, Dental and Vision – Coverage for employees, dependents, and domestic partners
Employee Assistance Program (EAP) – Confidential support for personal and work-related challenges
401(k) Plan – Includes a company matching program and profit-sharing contributions
Discretionary Bonus Program – Recognizing employee contributions
Flexible Spending Accounts (FSA) – Pre-tax savings for dependent care, transportation, and eligible medical expenses
Paid Time Off (PTO) – Begins accruing on the first day of work. Full-time employees accrue 15 days per year, and employees working less than full-time accrue PTO on a prorated basis
Holidays – A minimum of 10 paid holidays per year
Family Building Benefits – Includes adoption and fertility assistance
Paid Parental Leave – 11 weeks of paid leave for employees who meet eligibility criteria
Life Insurance & AD&D – 100% of premiums covered by Milliman
Short-Term and Long-Term Disability – Fully paid by Milliman