Manager, Social Media
About The Position
Jazz Pharmaceuticals is a global biopharma company focused on innovating to transform the lives of patients and their families by developing life-changing medicines for serious diseases. The company has a diverse portfolio including therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Jazz is headquartered in Dublin, Ireland, with global R&D, manufacturing, and employee presence. This role is for a dynamic and creative individual to join the global digital communications team, responsible for developing, executing, and measuring the company’s social media strategy across owned corporate channels. The position reports to the Director, Global Digital Communications and involves translating complex science and business milestones into clear, engaging, and compliant content to build brand visibility, strengthen reputation, and deepen engagement with various stakeholders. This is a hands-on role for a creative, data-driven social media practitioner comfortable in fast-moving digital environments and regulated industries.
Requirements
- 5–7 years of relevant social media experience, ideally including in-house corporate or agency work supporting large or global organizations.
- Demonstrated ability to translate complex or technical information into clear, engaging content for varied audiences.
- Strong writing, editing, and visual storytelling skills with a sharp eye for brand voice and detail.
- Experience managing paid social campaigns and working with creative or media agencies.
- Highly collaborative, organized, and able to manage multiple priorities under tight deadlines.
- Sound judgment and discretion when handling sensitive or confidential topics.
- Bachelor’s degree required in Communications, English, Journalism or related field.
- Proficiency with social publishing, listening, and analytics platforms (e.g., Meltwater, Sprinklr, Sprout Social, Hootsuite, Meta Business Suite, Google Analytics).
Nice To Haves
- Biopharma, healthcare, or life sciences experience strongly preferred.
- Working knowledge of FDA/FTC considerations for social media in a regulated industry preferred.
Responsibilities
- Develop and execute an integrated social media strategy aligned with the corporate narrative and broader communications priorities.
- Build and manage the global social media editorial calendar, coordinating with corporate, brand, R&D, HR, and regional teams.
- Identify opportunities to amplify company milestones, data announcements, congresses, and corporate initiatives across social channels.
- Own day-to-day management of corporate social channels (LinkedIn, X, Instagram, YouTube, and emerging platforms).
- Create and oversee original content — copy, graphics, video, and short-form assets — that is on-brand, accessible, and audience-appropriate.
- Partner with creative and agency resources to produce high-quality assets on deadline.
- Support executive social presence, including content development and coaching for senior leaders.
- Manage social listening, community moderation, and engagement in line with company policy and escalation protocols.
- Monitor conversation and sentiment relevant to the company, therapeutic areas, and industry; flag emerging issues to Communications leadership.
- Support issues and crisis response on social channels in partnership with the broader Communications team.
- Ensure all content adheres to Legal, Regulatory, and Medical review requirements and applicable FDA/FTC guidance for the industry.
- Partner closely with Legal, Compliance, Medical Affairs, HR, and Investor Relations to ensure accurate, compliant messaging.
- Support employer brand and talent attraction efforts in partnership with Talent Acquisition.
- Define KPIs and deliver regular reporting on channel performance, engagement, and share of voice.
- Use analytics and social listening insights to optimize content, timing, and channel mix.
- Manage paid social campaigns and associated budget where applicable.
- Stay current on platform changes, emerging channels, AI-driven discovery trends and best practices in healthcare and biopharma social.
Benefits
- medical, dental and vision insurance
- 401k retirement savings plan
- flexible paid vacation
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What This Job Offers
Job Type
Full-time
Career Level
Manager
