Manager, Social Media Management
About The Position
Build brand communities on social media. You live and breathe social, and nothing beats watching a brand feed you built grow into something audiences love. As our Social Media Manager in the US, you own always-on content for a portfolio of world-leading brands across FMCG, fashion, automotive, and more, taking it from strategy all the way to performance reporting. You are the lead your clients trust every day, and the person internally who keeps every channel on track. You join a small, fast-growing US team, backed by 100+ Pulse people around the world, working remotely from New York City. If you are ready to build and grow brand social at scale, we want to hear from you.
Requirements
- 3 to 5 years of hands-on social media management experience, ideally agency side, with proven results on brand accounts and a solid command of social analytics platforms.
- Platform-first thinking, with TikTok and Instagram as your home turf, and an instinctive understanding of rising trends, native content, and engagement drivers.
- Ability to create content yourself, whether designed or filmed on a phone.
- Confident use of tools such as Adobe Creative Suite, CapCut, and Canva.
- Daily use of AI, including tools like Higgsfield, to speed up research, drafting, content creation, and reporting.
- Communicate with confidence.
- Manage senior stakeholders calmly under pressure.
- Thrive on ambiguity, autonomy, and the pace of a small, agile team.
Nice To Haves
- Excited to help shape how Pulse uses AI across our social workflow.
Responsibilities
- Own content strategies for a portfolio of US brand accounts, defining platform-native formats, content pillars, and creative direction across TikTok, Instagram, and other channels.
- Lead content planning end to end, from calendars and briefs through approvals, publishing, and community management, so every channel feels native, intentional, and on brand.
- Steer all production sources, from freelance designers, photographers, and videographers to internal design and influencer/UGC teams, and join photo and video shoots on set when needed.
- Act as the primary client contact, running status calls, preparing QBRs, and pushing back on briefs that don't match platform or audience reality.
- Turn performance data into sharp insights, trend reports, and recommendations, and work with Strategy, Creative, Influencer, and Paid teams to act on them.
Benefits
- Flexible remote setup
- Opportunity to work abroad from any of our office locations (Paris, London, Hamburg, or Berlin)
- Global team collaboration, learning, and celebration events
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
