Manager, Site Services - Americas

Johnson & Johnson • Raynham, MA

20h • Hybrid

About The Position

Johnson & Johnson is separating its Orthopaedics business to establish a standalone company, DePuy Synthes. This role is for the Manager, Site Services – Americas, located in Raynham, Massachusetts. The Manager, Site Services – Americas is responsible for leading the delivery of safe, reliable, and cost-effective site services across assigned DePuy Synthes locations in the Americas region. This role partners closely with Global Real Estate, Facilities Management, EHS, and site leadership to ensure facilities and workplace services effectively and compliantly support business continuity, employee experience, and regulatory compliance. This is a highly visible role that directly impacts operational readiness, employee safety, and site performance. The position offers the opportunity to influence regional strategy while driving excellence at the site level through vendor management, operational governance, and continuous improvement.

Requirements

• Bachelor’s degree, preferably in Facilities Management, Engineering, Business Administration, or a related field
• 6-8 years of progressive experience in facilities management, site services, or corporate operations, with responsibility for multi-site or regional support.
• Demonstrated experience managing third-party vendors and service contracts in a regulated or corporate environment.
• Strong knowledge of facilities operations, workplace services, and EHS principles.
• Proven ability to lead cross-functional partnerships and influence without direct authority.
• Experience managing operating budgets, continuous improvement programs, EHS&S improvement initiatives, and cost optimization initiatives.
• English language proficiency.
• Valid driver’s license for site travel.

Nice To Haves

• Master’s degree or MBA preferred
• Experience supporting manufacturing, R&D, or corporate office environments within MedTech or life sciences.
• Familiarity with global or regional real estate and facilities governance models.
• Experience leading change management or transformation initiatives related to workplace or facilities services.
• Knowledge of capital project support and space optimization.
• Strong problem-solving, communication, and stakeholder management skills.
• Additional languages a plus.
• IFMA, CFM, FMP, PMP, or equivalent certifications.

Responsibilities

• Lead day-to-day site services and facilities operations across assigned Americas locations, ensuring safe, compliant, and efficient workplace environments.
• Manage and oversee facilities service providers and vendors, including contract performance, service levels, and cost controls.
• Partner with Global RE, FM, EHS, and site leadership to align site services with regional and enterprise strategies.
• Ensure compliance with environmental, health, safety, and regulatory requirements, including internal policies and external regulations.
• Drive operational excellence and continuous improvement initiatives to improve service quality, reliability, and cost efficiency.
• Support capital projects, space planning, and site upgrades, coordinating with cross-functional stakeholders as needed.
• Monitor and manage budgets, forecasts, and financial performance related to site services and facilities operations.
• Act as a key point of contact for site services escalations, risk management, and business continuity planning.
• Manage site operating budgets, forecasting, and cost optimization initiatives while maintaining service quality.
• Partner closely with services providers, contractors and vendors to ensure robust delivery of facilities services across sites within the Americas.
• Monitors service providers’ performance against established performance KPI’s and escalates performance gaps to the global facilities team.
• Drives continues improvement in experience, service delivery and cost reduction and re-applies improvement initiatives and standard ways of working leveraged from other regions.

Benefits

• Vacation –120 hours per calendar year
• Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
• Holiday pay, including Floating Holidays –13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave – 80 hours in a 52-week rolling period
• Volunteer Leave – 32 hours per calendar year
• Military Spouse Time-Off – 80 hours per calendar year

What This Job Offers

• Job Type: Full-time
• Career Level: Manager