SAC Manager

EMBE•Sioux Falls, SD

2d•Onsite

About The Position

The Manager of School Age Care provides strategic and operational leadership for EmBe’s School Age Care programs. The role oversees high-quality programming, regulatory compliance, staff leadership and development, enrollment management, transportation, family engagement, and day-to-day site operations. The Manager collaborates with staff, families, schools, and community partners to create safe, enriching, and inclusive environments where children can learn, grow, and thrive. The position reports to the Director of EmBe Education and is an exempt role in the School Age Care department. Work takes place across office, school, childcare, and community environments, with regular travel between program sites and occasional attendance at meetings, trainings, and events outside standard business hours.

Requirements

Bachelor’s degree in Elementary Education, Early Childhood Education, Child Development, Human Services, Recreation, Education Administration, or a related field; equivalent experience may be considered.
At least four years of experience working with children in a childcare, youth development, educational, or recreation setting.
At least two years of supervisory, leadership, or management experience.
Strong organizational, time-management, and problem-solving skills.
Excellent verbal, written, and interpersonal communication skills.
Ability to lead teams, manage multiple priorities, and work independently.
Proficiency in Microsoft Office applications and childcare management software systems.
Ability to successfully complete required background checks and meet state licensing requirements.
Valid driver’s license with an acceptable driving record.
Ability to communicate effectively through speaking, hearing, and visual observation.
Ability to actively supervise children in indoor and outdoor environments.
Ability to respond quickly during emergencies and actively participate in safety procedures.
Ability to travel regularly between program sites.

Nice To Haves

Knowledge of South Dakota childcare licensing regulations.
Experience with BrightWheel or similar childcare management software.
Experience with budgeting, enrollment management, and multi-site program administration.
CPR, First Aid, and Mandated Reporter certification.

Responsibilities

Uphold EmBe’s mission, vision, values, and culture while fostering a positive, inclusive, and accountable work environment.
Recruit, interview, hire, onboard, train, supervise, and retain qualified School Age Care staff.
Coach and mentor staff, provide performance feedback, and support professional development.
Conduct site visits, observations, and employee evaluations to ensure program quality and staff effectiveness.
Oversee daily operations across School Age Care sites to ensure safe, consistent, high-quality programming.
Ensure curriculum, enrichment activities, and age-appropriate programming are implemented consistently across sites.
Monitor program quality, identify improvement areas, and implement strategies to enhance effectiveness.
Ensure compliance with state and federal regulations, licensing requirements, and EmBe policies and procedures.
Maintain accurate employee, child, and program records and keep required documentation, certifications, and training current.
Oversee health and safety procedures, incident reporting, emergency preparedness, required drills, and child-to-staff ratios.
Train and support staff on licensing requirements, mandatory reporting, safety procedures, and organizational policies.
Manage staffing levels, schedules, and coverage to meet program needs and maintain required ratios.
Monitor enrollment, site capacity, and program utilization to support sustainability and growth.
Oversee enrollment, registration, transfers, withdrawals, summer programming, and related administrative processes.
Build positive relationships with children, families, school personnel, and community partners.
Respond to family questions, concerns, and feedback while promoting customer service and family engagement.
Conduct tours for prospective families and support enrollment, retention, and community awareness initiatives.
Oversee transportation operations, including vehicle inspections, maintenance, safety procedures, documentation, and logistics.
Participate in budget development, review financial reports, monitor expenditures, and identify operational efficiencies.
Collaborate with the Director of EmBe Education on program development, enhancements, and growth opportunities.
Support family engagement activities, special events, and organizational initiatives.
Provide operational support during staffing shortages, emergencies, or other program challenges.
Attend required meetings, trainings, and professional development opportunities.
Perform other duties and responsibilities as assigned.