Manager, Satellite Operations (H)

University of Miami•Plantation, FL

2d•Onsite

About The Position

The Manager, Satellite Operations reports to and assists the Director of Satellite Practice with all day-to-day operations, management, and administrative responsibilities of a level II Sylvester satellite practice. This role assists in the evaluation and management of all business and administrative matters including budgets, facilities, operations, staffing, and patient flow. The Manager, Satellite Operations supports the coordination and standardization of Sylvester’s Oncology Satellites to ensure optimization of resources, utilization of dashboards and data analysis, process improvement and standardization, and a strong patient experience.

Requirements

Bachelor’s degree in relevant field required
Minimum 3 years of relevant experience required

Responsibilities

Manages, implements, coordinates, plans for, and evaluates the business operations for the Sylvester satellite, which may include statistical, performance and managerial reporting, decision and budget support, capital planning, and process improvement.
Develops and monitors a plan that ensures the satellite maintains strict adherence to all hospital, regulatory, compliance, and safety standards. Conducts routine facility rounding and risk assessments, ensures safeguarding of assets.
Maintains a safe and clean environment for patients and staff. Including the management and coordinate of all routine maintenance, necessary repairs, and ongoing expansion projects.
Oversees evaluating needs, service calls, supplies, lease terms, etc.
Ensures that all staff operate in accordance with Sylvester and University guidelines and policies, including training, licensure, vaccinations, and other staff requirements.
Manages a modest team and all HR actions, which may include hiring, terminations, salary, recruiting, training, and preparing performance reports for staff.
Administers local Satellite vendors and contracts, including management, compliance, and invoicing/payments.
Runs communication with Satellite staff and leadership via bi-monthly newsletters that address compliance, training, staffing changes, productivity/performance, and patient experience.
Oversees the provider call schedule to ensure appropriate patient care, even during after-hours and weekends.
Serves as lead for employee engagement initiatives and provider relations.
Serves as satellite liaison for facilities, BioMed, IT, research support, supply chain, etc.
Manages projects for satellite facilities including coordination of key meetings and projects.
Evaluates existing internal controls and approval processes, and makes recommendations on how to improve fiscal integrity and operational efficiency.
Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.
Ensures employees are trained on controls within the function and on University policy and procedures.