Manager, Sales Incentives & Coverage

Chamberlain Group•Oak Brook, IL

8d•$102,600 - $165,375

About The Position

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster® and Chamberlain® , are found in 51+ million homes, and 14 million+ people rely on the myQ® app daily. The Manager, Sales Incentives & Coverage will develop Sales Incentive Plans (SIP) that align with the achievement of annual Chamberlain Group business objectives. This role partners with cross-functional leaders to shape and advance SIP and sales coverage strategy to meet evolving business needs. The manager will oversee the implementation of SIP, including the development of timelines, metrics, weighting, data architecture, data integration, launch plans, communication, and dashboards. They will lead the SIP Committee through in-year decision changes and propose solutions that achieve optimal outcomes for both the business and the plan participants. This role also oversees a direct report responsible for ongoing SIP maintenance and onboarding, as well as leading the sales coverage process, partnering with Sales leaders to analyze results, build maps, and plan territory/district definitions. The position requires providing accurate, real-time reporting on performance compared to targets, analyzing data, and presenting insights and recommendations to stakeholders. The manager will research and introduce industry best practices to continuously improve SIP design and sales coverage strategy, and consult with the vendor software team to optimize the SIP platform. Additionally, they will create SPIF (Sales Performance Incentive Funds) programs to drive short-term business objectives and calculate & report sales performance. The role also includes ensuring compliance with health and safety guidelines, protecting company reputation, maintaining professional knowledge, contributing to team efforts, motivating and leading a high-performance team, driving performance management and compensation processes, and maintaining transparent communication.

Requirements

Managerial experience overseeing a direct report.
Experience in developing and managing Sales Incentive Plans (SIP).
Ability to partner with cross-functional leaders.
Experience in managing the implementation of SIP, including timelines, metrics, weighting, data architecture, data integration, launch plans, communication, and dashboards.
Experience leading committees and making in-year decision changes.
Experience in sales coverage strategy, analysis of results, map building, and territory/district definitions.
Proficiency in providing accurate, real-time reporting on performance compared to targets.
Strong analytical skills to present insights and recommendations.
Knowledge of industry best practices for SIP design and sales coverage strategy.
Experience consulting with vendor software teams to optimize platforms.
Experience creating SPIF programs.
Ability to calculate and report sales performance.
Understanding of health and safety guidelines and rules.
Ability to protect company reputation and keep information confidential.
Commitment to maintaining professional and technical knowledge.
Ability to contribute to team efforts.
Skills in motivating and leading a high-performance team.
Experience in driving performance management and compensation processes.
Strong communication skills, including transparent communication with teams.
Ability to lead and motivate individuals and teams to create a positive workplace culture.

Responsibilities

Develop Sales Incentive Plans (SIP) that align with the achievement of annual Chamberlain Group business objectives.
Partner with cross-functional leaders to shape and advance SIP and sales coverage strategy to meet evolving business needs.
Manage the implementation of SIP including the development of timelines, metrics, weighting, data architecture, data integration, launch plans, communication, and dashboards.
Lead SIP Committee through in year decision changes and propose solutions that achieve optimal outcomes for both the business and the plan participants.
Oversee a direct report who is responsible for ongoing SIP maintenance and onboarding as well as leading sales coverage process, partnering with Sales leaders to analyze results, build maps, and plan territory/district definitions.
Provide accurate, real-time reporting on performance compared to targets. Analyze data and present insights and recommendations to stakeholders.
Research and introduce industry best practices to continuously improve SIP design and sales coverage strategy.
Consult with vendor software team to optimize the SIP platform.
Create SPIF (Sales Performance Incentive Funds) programs to drive short term business objectives and calculate & report sales performance.
Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.
Protect Chamberlain Group’s reputation by keeping information confidential.
Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.
Contribute to the team effort by accomplishing related results and participating on projects as needed.
Motivate and lead a high performance team by attracting, developing, engaging and retaining team members.
Drive the performance management and compensation processes by communicating job expectations, monitoring and evaluating performance, providing feedback and facilitating employee development per the company’s policies.
Maintain transparent communication by appropriately communicating organization information to team through department meetings, one-on-one meetings, appropriate email, IM and regular interpersonal communications.
Lead and motivate individuals and teams to create a workplace culture that is consistent with the CG mission, vision and values.