Manager, Sales Development

SprinklrAustin, TX
Remote

About The Position

Sprinklr is seeking a Manager, Sales Development to lead a team of 6-10 SDRs. This role involves inspiring, engaging, and enabling the team to achieve and exceed quotas. The manager will coach on best practices, assess performance, support professional development, and optimize team contributions. This position acts as a bridge between Sales leadership and the SDR team, requiring discipline in recording and analyzing team metrics. A creative and personalized approach to all team activities is expected, focusing on delivering an enhanced customer experience and elevating outreach methods beyond automated emails and scripted calls. The manager will also stay educated on industry and technology trends and understand restructuring within key prospect accounts, while testing new ideas for scalability.

Requirements

  • 3-5 years of software sales experience, including experience with complex business processes, prospecting, and opportunities.
  • Extensive SFDC knowledge.
  • Proven leader with 2-3 years of experience leading an Inside Sales or Marketing team reporting to a global management structure and consistently achieving team quota.
  • Experience with fast-growing startups and their necessary tools (e.g., pulling and analyzing reports in SalesForce, crowd-sharing Google technology).
  • Leads by example.
  • Inquisitive learner, intellectually curious, and a trailblazer with creative ideas.
  • Humble yet confident in abilities and skills as a leader.
  • Believes in the possibility of achieving what has never been done before.

Nice To Haves

  • Assist HR at times in finding and training new talent due to the unique intersection of experience and skills required for this hiring profile.

Responsibilities

  • Lead a team of 6-10 SDRs to achieve and exceed quota.
  • Inspire, engage, and enable the team, coaching them on best practices.
  • Review and assess performance, support professional development, and optimize team contributions.
  • Act as the bridge between Sales leadership and the SDR team.
  • Maintain high discipline in recording and analyzing team metrics.
  • Take a creative and personalized approach in all team activities.
  • Hold the team accountable for delivering an enhanced customer experience.
  • Coach the team on elevating and enhancing outreach methods and methodology.
  • Educate yourself on new industry and technology trends and understand restructuring within key prospect accounts.
  • Welcome new ideas, test them thoroughly, and ensure scalability.

Benefits

  • Voluntary healthcare coverage (where applicable).
  • Paid time off.
  • Open Mentoring Program.
  • 401k plan with 100% vested company contributions.
  • Flexible paid time off.
  • Holidays.
  • Generous caregiver and parental leaves.
  • Life and disability insurance.
  • Health benefits including medical, dental, vision, and prescription drug coverage.
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