Manager, Sales Development

Zscaler•Dallas, TX

13d•$69,300 - $99,000•Hybrid

About The Position

Zscaler is seeking a Manager of Sales Development to oversee a team of Sales Development Representatives focused on pipeline generation and lead qualification. This hybrid role is based in Dallas, Texas, reports to the Director of Sales Development, and is part of the SDR department. The manager recruits and onboards representatives, coaches them through call reluctance and rejection, and optimizes the outbound technology stack to strengthen the connection between marketing and sales. The role develops SDRs into sales-ready candidates by training them to identify, contact, and create qualified lead opportunities. It also involves monitoring dashboards for data accuracy and goal progress, supporting team development, motivating and recognizing team members, and establishing performance-driven metrics for pipeline creation and reporting on team and individual results across outbound calls and emails. Zscaler describes its culture as customer-obsessed and mission-driven, with an emphasis on ownership and collaboration, trust through outcomes and impact, and constructive challenge and feedback. The company supports employees with a range of benefits and is committed to an inclusive workplace and equal employment opportunity.

Requirements

1–3 years of prior SDR leadership experience at a technology or SaaS company.
Experience building strong relationships between SDR, marketing, and sales teams.
Demonstrated curiosity about and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving.

Nice To Haves

Experience selling security, SaaS, or software, with a demonstrated ability to forecast.
Proficiency with relevant CRM database tools, specifically Salesforce.
Bachelor's degree.
A proven ability to leverage AI technologies and workflows to drive measurable operational efficiency.

Responsibilities

Recruit and onboard Sales Development Representatives.
Coach SDRs through call reluctance and rejection.
Develop SDRs into sales-ready candidates by training them to identify, contact, and create qualified lead opportunities.
Monitor SDR dashboards for data accuracy, track progress against goals, and identify opportunities for team development.
Motivate, incentivize, and recognize team members to encourage strong performance.
Define performance-driven metrics and expectations for pipeline creation.
Report on team and individual results across outbound calls and emails.
Optimize the outbound technology stack and support the connection between marketing and sales.