Manager, Sales Development

Upland Software • West Lake Hills, TX

5h • Remote

About The Position

At Upland Software, you’ll find smart, creative teams who love working together to deliver value for our customers, and a global culture of growth and possibility. Our operating model has always supported remote work—and as we keep growing and evolving our workplace, that won’t change. We’re passionate. We’re proactive. We take pride in our work, and we love a good challenge. Sound like you? The Sales Development organization is a critical engine for pipeline creation and go‑to‑market execution. The SDR Manager plays a pivotal leadership role, responsible for translating strategy into daily execution while developing high-performing SDR talent. This role is ideal for a leader who enjoys building systems, enforcing standards, and coaching to outcomes. The right person will influence pipeline results, improve execution quality, and help scale consistent, repeatable SDR performance across inbound and outbound motions.

Requirements

• 2+ years of experience managing and coaching Sales Development or inside sales teams
• Proven ability to drive pipeline through disciplined execution and accountability
• Strong coaching skills with a focus on call quality, messaging, and conversion performance
• Data-driven mindset with comfort analyzing dashboards, activity metrics, and funnel performance
• Experience working cross-functionally with Sales, Marketing, and Revenue Operations
• Excellent communication skills with the ability to set expectations clearly and directly
• High ownership mentality and bias toward action

Nice To Haves

• Familiarity with SDR productivity and engagement platforms (e.g., Outreach, Nooks, Sales Navigator, 6sense)
• Strong Salesforce (or CRM) experience with reporting and pipeline tracking
• Background in B2B SaaS or complex sales motions
• Experience managing both inbound and outbound SDR motions
• Ability to influence without authority and navigate change effectively

Responsibilities

• Translating strategy into daily execution
• Developing high-performing SDR talent
• Building systems
• Enforcing standards
• Coaching to outcomes
• Influencing pipeline results
• Improving execution quality
• Scaling consistent, repeatable SDR performance across inbound and outbound motions

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 251-500 employees