Manager, Sales Development

Zscaler•Dallas, TX

13d•Hybrid

About The Position

About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate —we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role We are looking for a Manager of Sales Development to join our team. This is a Hybrid (Dallas, TX) role, reporting to the Director of Sales Development in the SDR department. You will oversee a Sales Development Representative team focused on pipeline generation and lead qualification. In this position, you will actively recruit and onboard representatives, coach the team through call reluctance and rejection, and optimize the outbound tech stack to serve as a crucial bridge between marketing and sales.

Requirements

Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
1-3 years of prior SDR leadership experience at a tech or SaaS company
Experience building strong relationships between SDR, marketing, and sales teams

Nice To Haves

Experience selling security, SaaS, or software with a demonstrated ability to forecast
Proficiency in relevant CRM database tools, specifically Salesforce
Bachelor's degree

Responsibilities

Develop SDRs into sales-ready candidates, training them to identify, contact, and create qualified lead opportunities
Monitor SDR dashboards to ensure data accuracy, track progress against goals, and identify opportunities for team development
Motivate, incentivize, and recognize team members to encourage top performance
Define performance-driven metrics and expectations for pipeline creation, reporting on team and individual results across outbound calls and emails