Manager, Sales Development

Sprinklr • Austin, TX

1d

About The Position

Sprinklr is seeking a Manager, Sales Development to lead a team of 6-10 SDRs. This role involves inspiring, engaging, and enabling the team to achieve and exceed quotas. The manager will coach on best practices, assess performance, support professional development, and optimize team contributions. This position acts as a bridge between Sales leadership and the SDRs, requiring discipline in recording and analyzing team metrics. A creative and personalized approach to all team activities is expected, focusing on delivering an enhanced customer experience and elevating outreach methods beyond automated emails and scripted calls. The role also involves staying educated on industry and technology trends, understanding prospect account re-structuring, and testing new ideas for scalability.

Requirements

• 3-5 years of software sales experience, including experience with complex business processes, prospecting, and opportunities.
• Extensive SFDC knowledge.
• Proven leader with 2-3 years of experience leading an Inside Sales or Marketing team reporting to a global management structure and consistently achieving team quota.
• Experience with fast-growing startups and their necessary tools (e.g., pulling and analyzing reports in SalesForce, crowd-sharing Google technology).
• Lead by example.
• Inquisitive learner, intellectually curious, and a trailblazer with creative ideas.
• Humble, but confident in abilities and skills as a leader.
• Believe that just because something has never been done, doesn’t mean it can’t be.

Responsibilities

• Lead a team of 6-10 SDRs to achieve and exceed quota.
• Inspire, engage, and enable the team; coach them on best practices, review and assess performance, support their professional development, and optimize their contribution to their regions.
• Drive an ever-evolving team and, when necessary, find and train new talent, assisting HR at times.
• Act as the bridge between Sales leadership and your reports.
• Be highly disciplined in recording and analyzing team metrics.
• Take a creative and personalized approach in all activities assigned to your team.
• Hold your team accountable to deliver an enhanced customer experience at all touchpoints with brands.
• Coach your team on elevating and enhancing outreach methods and methodology, moving beyond automated canned emails and scripted calls.
• Constantly educate yourself on new industry and technology trends, and use available resources to understand ongoing re-structuring within key prospect accounts.
• Welcome new ideas, test them thoroughly, and ensure they are scalable.

Benefits

• Voluntary healthcare coverage in countries where applicable.
• Paid time off to recharge and spend time with loved ones.
• Open Mentoring Program designed to create meaningful connections that support growth.
• 401k plan with 100% vested company contributions.
• Flexible paid time off.
• Holidays.
• Generous caregiver and parental leaves.
• Life and disability insurance.
• Health benefits including medical, dental, vision, and prescription drug coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees