Manager, Sales Commissions

Lightspeed Commerce, Inc.•Montreal, QC

3d•Remote

About The Position

The Revenue Operations team is critical to driving the success of our go-to-market functions. As the Manager, Sales Commissions, you will own the end-to-end commissions process and strategy, ensuring accuracy, transparency, and alignment with GTM and company-wide objectives. You will be responsible for delivering timely and compliant payouts, driving process improvements, and producing strategic insights that inform incentive design and sales performance. Partnering closely with senior leadership across GTM, RevOps, P&C, and Finance, you will ensure commissions programs support both growth and accountability. You will also lead, coach, and scale a team of analysts to elevate the rigor, automation, and impact of our commissions engine. This is a strategic, hands-on role for an experienced operator who brings analytical depth, operational leadership, and a strong drive for continuous improvement in a dynamic environment.

Requirements

5+ years of experience in Revenue Operations, Finance, or Compensation in a fast-paced GTM environment.
2+ years of people management experience
Demonstrated experience owning compensation cycles and incentive program governance at scale.
Proven track record of influencing cross-functional stakeholders through data, analysis, and strategic insight.
Strong background in planning, reporting, and KPI tracking with a deep understanding of GTM performance levers.
Proficient in Excel, reporting tools, and data visualization platforms.
Fluency in English as a working language is required for this position.

Nice To Haves

Experience with SPIFF & Looker is a plus.

Responsibilities

Lead the execution and evolution of our sales compensation engine.
Work cross-functionally to drive operational excellence, ensure alignment with company OKRs, and provide strategic guidance on compensation programs that drive performance and retention.
Calculate payouts accurately and submit them to Payroll on time, ensuring all processes and controls are respected.
Manage the critical function of commissions payouts, ensuring transparency, timeliness, and alignment with GTM priorities.
Run Monthly Insights Meetings for RevOps and Managing Directors (MDs), presenting actionable data to inform strategic decisions.
Actively contribute to the RevOps Monthly Business Review (MBR) deck and discussions.
Own sales incentive programs, such as Elite performance initiatives, PIPs, spiffs, and the President's Club, ensuring alignment with organizational goals and effective execution.
Identify opportunities to optimize efficiency and growth across the GTM functions through detailed analyses.
Drive continuous improvements in the administration of commissions and incentive programs while ensuring compliance with policies and controls.
Focus on internal commissions process optimization, leveraging and implementing tools to automate processes, ensuring faster and more accurate calculations.
Lead and develop a team of analysts, providing training and guidance to ensure the accurate execution of commissions processes and high-quality analysis.
Foster collaboration and skill development to build a high-performing team that supports the company's growth and success.
Design sales incentive plans across our global channels.
Contribute as part of the wider team to achieve organisational objectives even if this means doing things that aren’t strictly within the scope of your role.

Benefits

A flexible work environment that empowers you to do your best work
A culture that celebrates performance
The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard
Career-defining opportunities
Flexible paid time off and remote work policies
Equity options
Contributions to your pension plan
Training opportunities to grow your skills and career
Health and wellness credit
Time off to volunteer and give back to your community
Interest groups, employee led networks, social committees to sponsored sports teams
Computer purchase program to get your personal Macbook
Enhanced parental leave to support growing families