Manager, Sales Commissions

Global Payments Inc.•Atlanta, GA

About The Position

This role involves leading, coaching, and developing a team of sales commissions professionals. The manager will oversee the accurate and timely calculation, validation, and payment of sales commissions and incentives. They will ensure that commissions processes, controls, and governance practices align with business, compliance, and audit requirements. A key aspect of the role is partnering with various departments such as Sales, Finance, HR, Revenue Operations, and Legal to implement and administer compensation programs. The position also requires delivering executive-level reporting and analytics to provide insights into commission performance, attainment trends, and program effectiveness. Driving operational excellence through automation, process optimization, and continuous improvement is crucial. The manager will lead strategic projects including compensation plan harmonization, operating model enhancements, system implementations, and transformation initiatives. They will also manage escalations and complex compensation matters, acting as a trusted advisor to business leaders on commissions governance, administration, and best practices, while identifying opportunities to improve scalability, efficiency, and the overall seller experience.

Requirements

  • Bachelor's degree in Business, Finance, Accounting, Economics, or a related field.
  • 10+ years of experience in sales compensation, commissions operations, incentive compensation, or a related field.
  • 3+ years of experience leading and developing teams in a fast-paced, complex business environment.
  • Demonstrated experience supporting complex sales compensation programs for large sales organizations.
  • Experience managing executive-level stakeholders and resolving complex compensation matters.
  • Strong analytical, operational, and project management skills.
  • Proven ability to lead through change, influence cross-functional partners, and drive business results.

Nice To Haves

  • Experience supporting sales organizations with 1,000+ sales professionals.
  • Experience supporting global sales compensation programs and geographically dispersed teams.
  • Xactly Incent administration, configuration, implementation, or optimization experience strongly preferred.
  • Experience leading compensation transformation, plan harmonization, operating model redesign, or large-scale system implementations.
  • Experience managing complex stakeholder relationships across Sales, Finance, HR, Revenue Operations, and Executive Leadership.

Responsibilities

  • Lead, coach, and develop a high-performing team of sales commissions professionals.
  • Oversee the accurate and timely calculation, validation, and payment of sales commissions and incentives.
  • Ensure commissions processes, controls, and governance practices support business, compliance, and audit requirements.
  • Partner with Sales, Finance, HR, Revenue Operations, and Legal to implement and administer compensation programs.
  • Deliver executive-level reporting and analytics that provide insight into commission performance, attainment trends, and program effectiveness.
  • Drive operational excellence through automation, process optimization, and continuous improvement initiatives.
  • Lead strategic projects including compensation plan harmonization, operating model enhancements, system implementations, and transformation initiatives.
  • Manage escalations and complex compensation matters while delivering exceptional stakeholder support.
  • Serve as a trusted advisor to business leaders on commissions governance, administration, and best practices.
  • Identify opportunities to improve scalability, efficiency, and the overall seller experience.
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