Manager, Sales Account Management

SC Johnson•New York, NY

7d•$121,680 - $159,705•Remote

About The Position

SC Johnson has been leading with purpose for 140 years, building high-quality products and iconic brands found in homes, schools and businesses in virtually every country worldwide. The 13,000 people of our global, fifth-generation family company are committed to making the world a better place today and for future generations. Ready to lead a multimillion-dollar business and make an impact with some of the region's most respected grocery retailers? As a Manager, Sales Account Management, you'll own and grow a $25M+ customer portfolio, serving as a strategic business partner to key grocery accounts across Upstate New York. This highly visible role combines customer leadership, business planning, category growth, and cross-functional collaboration to deliver winning outcomes for both SC Johnson and our retail partners. Working directly with Wegmans and in partnership with broker teams supporting Giant Eagle and Northeast Grocery, you'll develop growth strategies, identify new business opportunities, execute promotional plans, and drive exceptional results across a broad portfolio of trusted consumer brands. We're looking for a commercially minded sales professional with experience in consumer-packaged goods, retail, account management, category management, or customer development who thrives on building relationships, influencing decisions, and delivering business growth. This role is part of a developmental career path designed to expand your leadership and commercial expertise over a 2–3-year assignment, with future opportunities across the organization that may include relocation. This position is remote and ideally suited for candidates based in Pennsylvania or Upstate New York near key customer locations.

Requirements

Bachelor's degree and 5+ years of relevant business experience
Qualified candidates must be legally authorized to work in the United States without current or future sponsorship

Nice To Haves

Sales experience in a CPG company
Willingness to travel to meet customer needs
Previous experience in category/shelf management or Trade Marketing
eCommerce execution experience
Demonstrate an understanding of grocery eCommerce
Working knowledge of Consumer Insights and application potential
Demonstrated proficiency in the use of the TPMax tool or similar promotion planning tool
Demonstrated ability to penetrate the account at all levels adding value to the process
Previous ABM/MABM (internal or external) experience and proficiency in computer skills and financial knowledge
Understanding of the customer’s business models and the key drivers that impact the customers P&L, from the customers as well as from SCJ’s prospective
Ability to balance risk versus ROI. Understand risk, profit contributions and JVM. Balance critical financial needs of SCJ versus account
Demonstrated experience building customer relationships
Previous experience providing strategy and direction to customers and employees
Experience in sales account management
Experience working with a wholesaler, broker, and/or a retail sales team
Experience with shopper marketing and/or marketing to lead retailer-owned consumer facing execution
Demonstrate effective (internal or external) people management skills
Ability to motivate cross functional groups to common goals
Ability to penetrate the account at all levels adding value to the process
Ability to adapt to changing work and customer demands
Account specific strategic business plans
Sales forecasting
Deal spending within budget
Distribution recommendations for account
Merchandising recommendations for account
Pricing and promotion recommendations for account
T&E spending within budget
Business responsibilities (with supervisors’ alignment)

Responsibilities

Incumbent will be held accountable for directing all activities of assigned accounts to assure achievement of growth/dollar objectives
Build strong customer relationships that result in partnership opportunities which drive sales, market share and profit
Incumbent will develop secure approval and implement an annual corporate business plan aligned with corporate objectives in place prior to the commencement of the new fiscal year, while working cross functionally to assure execution of the plans
Provides account specific promotional plans, recommendations to Director of Corporate Accounts to ensure achievement of account growth goals and develop ongoing customer plans that are in alignment with corporate and customer goals for multiple accounts
Initiates the process of account specific deployment/selection plans and participates in decision on replacement personnel in divisional locations
Lead and develop brokers skills to deliver SCJ Strategies and Budget objectives