Manager, Ronald McDonald House Enterprise Events

McDonald's Corporation•Chicago, IL

50d•$101,437 - $126,797•Hybrid

About The Position

This role leads the planning, coordination, and execution of the organization’s high-profile, global events with 500+ attendees. This role ensures seamless event operations while maintaining brand integrity, advancing donor stewardship, and aligning with organizational mission and messaging. Ronald McDonald House is an independent, nonprofit 501(C)(3) organization that cares for families when they have children who are ill or injured. Through a global network of 250+ independently operated Chapters in 60+ countries and regions, we surround families with the resources, services, and support they need, removing barriers so they can be at the heart of their child’s care and ensure the best possible health outcomes. Ronald McDonald House strives to be part of the solution to the challenges families face when a child needs healthcare, whether that means staying close to a hospitalized child, affording to remain together while a child undergoes treatment far from home, or accessing basic medical and dental care in underserved communities. Through our resources and community partnerships, we help families gain access to healthcare services and stay together during critical moments in their children’s lives. We are enjoying the flexibility of a hybrid work model, in which Ronald McDonald House Global employees spend part of their week connecting with co-workers in our state-of-the-art McDonald’s headquarters in the booming West Loop of downtown Chicago.

Requirements

Proven track record managing complex, high-profile events with 500+ attendees across multiple stakeholders.
Strong project management, vendor negotiation, and budget management skills.
Excellent written and verbal communication, with ability to draft clear and compelling event-related materials.
Detail-oriented with strong problem-solving skills and the ability to manage competing priorities.
Ability to thrive in a fast-paced, dynamic environment with global team members and culturally diverse audiences.
7+ years of combined experience in event planning, event logistics/operations, and communications —preferably in a non-profit organization.

Responsibilities

Serve as lead project manager for large-scale events such as the Global Celebration Gala, Team Ronald McDonald House at the Chicago Marathon and the International Conference.
Own end-to-end event logistics: venue sourcing, vendor selection and management, budgeting, registration, run-of-show, AV, catering, permits, etc.
Partner across functions – particularly with Communications and Philanthropy - to ensure alignment on goals, messaging, audience needs, and fundraising objectives.
Develop and manage event production timelines, risk management plans, and contingency protocols.
Leverage insights into key audience segments to design engaging experiences that drive attendance and participation.
Manage cross-functional teams to support event planning, execution and volunteer engagement.
Collaborate with Brand & Creative teams to ensure visual identity, messaging, and storytelling are effectively integrated into event experience.
Collaborate with Finance to ensure effective financial management of resources.
Serve as on-site lead during major events, ensuring smooth execution and addressing issues in real time.
Track and report on event KPIs and conduct post-event debriefs to support continuous improvement.
Manage all vendor relationships and consultants to ensure compliance with procurement policies.