Manager (RN) - Nursing Operations
About The Position
The Manager of Nursing Operations supports the Sr. Director of Nursing Optimization, Operations & Strategy Planning in advancing Luminis Health’s strategic objectives and mission related to system and local Nursing Operations resources. The role collaborates with local operations leadership and the Chief Nursing Officer, and reports to a system-level Sr. Director. The manager oversees Nursing Operations personnel, including transporters, sitters, and supplemental staff. The role manages budgets and personnel processes, identifies opportunities to improve staffing productivity and workflows, and supports staff development. In collaboration with system nursing operations leaders, the manager monitors department operations, staffing coverage, patient flow, census, bed availability, and processes affecting patient throughput. The position uses analytics, evidence-based practices, and performance improvement methods to support operational decisions and implement sustainable changes.
Requirements
- Bachelor of Science in Nursing degree.
- At least three years of advanced clinical practice across a broad spectrum of nursing disciplines, with the ability to guide clinical practice, professional development, research, and evidence-based practice.
- Previous experience managing people or serving in a team lead position.
- Current Registered Nurse licensure in the State of Maryland.
- American Health Association Healthcare Provider BLS certification.
- Ability to manage multiple evolving priorities and make timely decisions.
- Ability to use data and business analytics to drive change.
- Ability to engage proactively in organizational change, including making recommendations, supporting implementation, and monitoring sustainability.
- Ability to provide leadership in a team environment with a high degree of professional and personal integrity.
- Effective verbal and written communication skills.
- Effectiveness as a group leader and participant, collaborating with stakeholders across the enterprise.
- Ability to think critically, develop conceptual designs, and organize successful projects.
Nice To Haves
- Master of Science in Nursing degree.
- Experience with data analytics, data interpretation, and presentation.
Responsibilities
- Manage Nursing Operations personnel, including transporters, sitters, and supplemental staff, and provide budget oversight.
- Identify opportunities to optimize staff productivity and efficiency, support personnel development, and address issues as needed.
- Oversee hiring, onboarding, orientation, ongoing training and education, and performance management.
- Collaborate with system nursing operations leaders to identify and implement optimization opportunities, improve workflows, and establish or evaluate operating procedures.
- Monitor departmental operations and staffing coverage, collaborating with stakeholders to support quality, patient safety, and organizational efficiency.
- Collaborate in developing resources and optimized workflows to manage patient throughput across the system.
- Monitor patient flow tracking, ADT information, hospital census, and bed availability.
- Monitor and make recommendations to hospital leadership regarding programs, processes, and technologies that affect throughput and staffing efficiency.
- Establish and manage standard operating procedures for bed board, patient sitters, administrative coordinators, and patient transport as needed.
- Use analytical and reporting tools to support decisions and improvement efforts, and develop efficiencies and process changes based on data and evidence-based practices.
- Work with Performance Improvement through lean activities to identify, recommend, and implement patient-flow changes supporting strategic objectives.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Retirement plan with employer match for employees who work more than 1,000 hours in a calendar year
- Paid time off
- Tuition assistance
- Employee referral bonus program
- Paid holidays
- Disability coverage
- Life and AD&D coverage for full-time employees
- Wellness programs
- Employee assistance programs
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What This Job Offers
Job Type
Full-time
Career Level
Manager
