Manager - Risk Process & Controls (Special Situations)

Bain Capital•Boston, MA

2d•$115,000 - $130,000

About The Position

The Manager, Risks Processes and Controls will take ownership of critical fund control processes, audit coordination, vendor oversight, and fund lifecycle support within BCSS. Operating within a framework of priorities set by senior leadership, this individual will work with a high degree of independence — managing workstreams end-to-end and engaging directly with internal and external stakeholders to ensure operational processes are consistently executed to a high standard. The ideal candidate is experienced, organized, and proactive — someone who exercises sound judgment, drives issues to resolution, and continuously looks for opportunities to improve the control environment.

Requirements

6+ years of experience in operations, risk, controls, or fund administration within an alternative investment management or financial services organization
Demonstrated ability to independently manage complex, multi-workstream processes from initiation through completion with minimal day-to-day supervision
Solid understanding of fund operations, custody processes, and the operational control environment in an alternative asset management context
Experience owning or managing audit processes end-to-end; familiarity with SOC1, AUP, or similar frameworks strongly preferred
Strong communicator with the ability to engage credibly across functions and with external counterparties at varying levels of seniority; exercises sound independent judgment and knows when to escalate
Highly organized with strong attention to detail, consistent follow-through, and a proactive approach to identifying and resolving process gaps and control weaknesses
Proficiency in Microsoft Office suite; experience with workflow, reporting, or process documentation tools (e.g., Visio) isa plus; familiarity with vendor management and RFP coordination preferred
Four-year college degree required; degree in finance, business, economics, or accounting preferred

Nice To Haves

CPA, CFA, or equivalent professional qualification a plus

Responsibilities

Own and manage BCSS fund-specific audit cycles end-to-end, including SOC1, Kaufman AUP Quarterly Review, Eisner Surprise Count, Mercer ASIT, SWIFT, and Annual Financial Statement Audits; serve as the primary point of coordination with internal stakeholders and external auditors
Own the annual and ongoing review and update of BCSS Policy and Procedures Manuals
Manage and coordinate new fund/strategy launches and fund wind-down activities, working cross-functionally with finance, legal, compliance, and operations
Maintain fund governance documentation and manage ongoing operational obligations associated with fund entities
Develop and maintain fund workflow process maps to improve operational transparency, streamline processes, and support cross-functional collaboration
Own custody-related operational processes, including oversight of electronic vaulting arrangements and ensuring assets under custody audit are appropriately accounted for
Identify and lead targeted process improvement and control remediation projects (e.g., "Not in Bank" asset clean-up); lead cross-functional working groups to deliver outcomes on time
Continuously identify opportunities to streamline workflows and build efficiencies across the BCSS operational control environment
Own the ongoing management and annual testing of the Business Continuity Plan and Disaster Recovery program, including documentation, testing logistics, and post-test remediation tracking
Manage day-to-day relationships with outsourced servicers, fund administrators, and custodians on behalf of BCSS; own new business allocation coordination, issue tracking, and escalation resolution
Manage the vendor scorecard process; support RFPs and strategic vendor selection processes as directed by senior leadership; oversee invoice processing review and approval workflows
Partner with senior leadership to coordinate and support a broad range of special projects and strategic initiatives across the BCSS platform — from scoping and planning through execution and closing — serving as a reliable and flexible resource as business priorities evolve