Manager, Risk & Investigations

Trans Mountain • Calgary, AB

4d • Onsite

About The Position

Trans Mountain Corporation operates Canada’s only pipeline system transporting oil products to the West Coast. We deliver approximately 890,000 barrels of petroleum products each day through a dual pipeline system of more than 1,150 kilometres of pipeline in Alberta, British Columbia and Washington state. Trans Mountain also operates a state-of-the-art loading facility, Westridge Marine Terminal, with three berths providing tidewater access to global markets. As a federal Crown corporation, Trans Mountain continues to build on more than 70 years of experience delivering operational and safety excellence through our crude oil pipeline system. With our expanded pipeline system now in place, Trans Mountain provides enhanced direct access for Canadian crude oil to world markets. The expansion realizes a world-class system for oil transport, developed to Canada’s high standards within one of the most stringent regulatory regimes in the world, creating long-term economic benefits, enhanced marine protection, enhanced safety and emergency management capabilities, and enhanced skilled-worker capacity building in communities and Indigenous groups. Trans Mountain's core values – Safety, Integrity, Respect and Excellence – guide our every step. Each obstacle we’ve overcome or success we’ve experienced has been the result of a shared commitment to living these values every day. Together, we’re focused on doing the right thing for each other and our communities. If you are looking for an opportunity to apply your strengths in an environment that encourages Safety, Integrity, Respect, and Excellence, we invite you to explore this opportunity with us! Trans Mountain is seeking a collaborative, motivated, and values-driven individual to join our dynamic team as Manager, Risk & Investigations. In this position, you will lead the Risk remit within Risk, Compliance & Security, providing oversight of the operational risk profile, risk register, incident management, investigations, operational controls, root-cause learning, and risk-based improvement. The successful candidate will demonstrate strong expertise in translating incidents, investigation findings, control insights, and risk trends into risk profile updates, control improvements, Corrective and Preventive Action (“CAPA”) recommendations, and leadership decision-making.

Requirements

• Post-secondary education in Risk Management, Safety, Engineering, Business, Emergency Management, Occupational Health & Safety, or related discipline.
• Minimum 10 years of progressive experience.
• Proven ability to lead teams responsible for risk, controls, investigations, and continuous improvement.
• Skilled in leading formal investigations, root cause analysis, and incident management programs.
• Strong background in maintaining enterprise risk registers and operational risk frameworks.
• Knowledge of regulated industry environments, including audit and regulatory requirements.
• Collaborative and supportive leader with a passion for mentoring, coaching, developing talent, fostering teamwork, and guiding others through difficult conversations with empathy, tact, diplomacy, and discretion.
• A consistent track record of delivering high‑quality work, managing competing priorities, and supporting key business processes or operational functions.
• Demonstrated ability to work effectively with colleagues and stakeholders from a variety of backgrounds and levels across the organization.
• Excellent communication skills, with the ability to convey information clearly, respectfully, professionally, and with sound judgment in both routine and high-stakes situations.
• Commitment to inclusive practices and a willingness to contribute positively to a collaborative and supportive workplace culture.

Nice To Haves

• CRM (Certified Risk Manager) and Root Cause Analysis certification (TapRooT®, Apollo, Cause Mapping, or equivalent) is preferred.

Responsibilities

• Maintain ownership and governance of the operational risk profile and risk register.
• Lead incident management, investigation intake, triage, methodology, quality oversight, and escalation processes.
• Ensure investigation findings drive CAPA recommendations, control improvements, and risk profile updates.
• Integrate investigation outcomes, risk insights, and control findings into compliance reporting, assurance planning, and governance processes.
• Deliver defensible investigations, reliable risk prioritization, and risk-based improvement recommendations.
• Oversee the day-to-day activities of Program personnel and consultants who support and/or directly undertake the activities of the program.
• Provide regular coaching and mentorship to personnel through annual goal setting, regular meetings and performance discussions.

Benefits

• Valuable experience providing opportunity for professional development and career advancement
• An opportunity to engage with and learn from some of the most talented and experienced people in the business
• Competitive compensation
• Comprehensive benefits programs including flexible benefits, pension and savings plans
• A place to share a sense of purpose and build relationships
• Meaningful work that makes a difference
• An opportunity within the Canadian energy industry

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree