Manager, Revenue Cycle Optimization & Analytics

Sentara Hospitals•Harrisonburg, VA
•Hybrid

About The Position

The Manager of Revenue Cycle Optimization and Analytics is responsible for driving change initiatives throughout the revenue cycle. This role collaborates closely with the operational leaders within the Revenue Cycle and corresponding departmental stakeholders, at the direction of the VP of Revenue Cycle, to drive meaningful and impactful change to key KPIs. Leads project management initiatives for major program rollouts, e.g. policy changes, technology changes, and process improvements with appropriate work plans designed to guarantee success and a feedback loop to validate results. Collaborates with operational colleagues at all levels of the organization to identify issues that ensure we are solving the right issue and engaging appropriate stakeholders in our change journey. Learns and tracks operational KPIs to ensure that we are making meaningful and significant impact to business model. Engages with operations leaders to identify gaps in data or system requirements and collaborate with appropriate business partners, IT, and Analytics leaders to best effect change. Documents business issues and gain alignment of stakeholders around the burning platform of a project and escalate items that are not moving in a timely manner. Remote Opportunity available

Requirements

  • Bachelor's Degree and 7 years' Revenue Cycle experience (or 9 years' Revenue Cycle experience in lieu of advanced degree).
  • 2 years Management experience required.
  • Experience identifying gaps in data or system requirements and collaborating with appropriate technical stakeholders to best effect change.
  • Strong working knowledge of EPIC.

Nice To Haves

  • 2 years Reporting/Analytics preferred.

Responsibilities

  • Driving change initiatives throughout the revenue cycle.
  • Collaborating with operational leaders within the Revenue Cycle and departmental stakeholders to drive meaningful change to key KPIs.
  • Leading project management initiatives for major program rollouts (policy changes, technology changes, process improvements).
  • Collaborating with operational colleagues at all levels to identify issues and engage stakeholders.
  • Tracking operational KPIs to ensure impact on the business model.
  • Identifying gaps in data or system requirements and collaborating with business partners, IT, and Analytics leaders.
  • Documenting business issues and gaining stakeholder alignment.
  • Escalating items that are not moving in a timely manner.

Benefits

  • Market-competitive compensation packages, inclusive of base pay, incentives, and benefits.
  • Medical, Dental, Vision plans
  • Adoption, Fertility and Surrogacy Reimbursement up to $10,000
  • Paid Time Off and Sick Leave
  • Paid Parental & Family Caregiver Leave
  • Emergency Backup Care
  • Long-Term, Short-Term Disability, and Critical Illness plans
  • Life Insurance
  • 401k/403B with Employer Match
  • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
  • Student Debt Pay Down – $10,000
  • Pet Insurance
  • Legal Resources Plan
  • Annual discretionary bonus if eligibility criteria is met.
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