Manager, Retail Partnerships
About The Position
The DoorDash Enterprise Retail team manages the strategic vision, acquisition, and development of the largest retail partnerships in North America. This team sits within the New Verticals Business Development organization. We support our merchants' broader e-commerce strategy, helping them find new ways to acquire, engage with and retain customers. We also love to help our partners solve their operational issues at the lowest level of detail; no job is too big or too small. The Retail Partnerships Manager will lead DoorDash's effort to grow and deepen strategic partnerships across a handful of our largest categories. This is a player-coach role: you will lead and develop a team of Enterprise Partner Managers (EPMs) while directly owning our newest category and the accounts within that category. You will report to a Sr. Manager, Retail Partnerships. We expect this role to be flexible in terms of time spent remote, in-office, and traveling to visit merchant partners.
Requirements
- 6+ years of account management, business development, strategic partnerships, consulting, or banking experience in technology or high-growth environments
- 2+ years of people management experience with direct reports
- Bachelor's degree required
- Demonstrated experience leading complex, multi-variable contract renegotiations with enterprise partners
- Experience working with executive-level partners (VP/GM/C-Suite)
- Proficiency in SQL and Excel/Sheets modeling; able to build and present business cases from raw data
- Active user of AI/LLM tools for analysis, research, and stakeholder communications
Nice To Haves
- Retail, ecommerce, or marketplace industry background preferred
Responsibilities
- Lead a handful of DoorDash's fastest-growing retail verticals
- Be the player-coach who shapes the next generation of EPM talent at DoorDash
- Develop long-term business plans alongside our partners for their multi-channel customer strategies
- Drive high-stakes contract renegotiations at the VP/GM level with some of retail's biggest names
- Work at the cutting edge of AI-powered partnership management, setting the bar for how the team works
- Build product testing and roll-outs on the ground with retail and cross-functional team members
- Own meaningful outcomes — your deals and your team's wins will directly move DoorDash's New Verticals P&L
- Work with partners across DoorDash to align companywide resources and help build out our partners' digital businesses
Benefits
- 401(k) plan with employer matching
- 16 weeks of paid parental leave
- Wellness benefits
- Commuter benefits match
- Paid time off
- Paid sick leave
- Medical, dental, and vision benefits
- 11 paid holidays
- Disability and basic life insurance
- Family-forming assistance
- Mental health program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
