Manager-REO

Newrez•Houston, TX

21h•Onsite

About The Position

The Manager - REO oversees the day to day operations of the department and takes responsibility for producing high volumes while maintaining a high quality of work that is in adherence to investor guidelines. The Manager - REO will work with supervisors and line level staff to manage the timely disposition of investor-owned properties while minimizing losses.

Requirements

High School Diploma.
6-8 years’ REO experience.
5+ years’ management experience.
Proficient in Microsoft Word and Excel.
Excellence in communication via telephone and written communication.
Demonstrated attention to detail and organizational skill.
Ability to work independently with minimal supervision.
Strong analytical, problem solving and mathematical skills to be used in directing decision-making.
Understanding of Mortgage lending and servicing.
Strong negotiation and follow-up skills, as well as the ability to meet strict deadlines.
Regular and punctual attendance adhering to schedule established by leadership.
All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Provides guidance and leadership for REO supervisors and staff and provide support for the director of REO.
Lead and mentor staff to develop and reinforce skills, improve processes and procedures, and increase overall effectiveness.
Oversees and takes responsibility for the departments completion of daily tasks to ensure department standards are met in the rapid liquidation of and high return on REO assets.
Maintains process and procedure documentation for the REO department, create process and procedure documentation where it doesn’t currently exits.
Contributes to the on-going improvement of the REO department through sharing ideas and improvements with the team.
Drives improvement through analysis and reporting.
Ensures that Shellpoint and the investor have a clear understanding of the condition and value of the asset through file maintenance and reporting.
Tracks, monitors, and measures employee performance according to department standards. Provides feedback monthly.
Oversees and facilitates the training of new employees.
Maintains training and support materials for the REO Asset Managers.
Assists in the control of company expenses through intelligent use of funds to resolve accounts and managing staffing and miscellaneous costs.
Schedules and monitors of all employee time records.
Ensures compliance with company policies and procedures.
Undertakes special projects related to departmental activities.
Assists in the control of expenses related to the sale and maintenance of REO assets.
Considers changing market conditions and asset-specific nuances to determine marketing strategy and list price reductions as appropriate.
Is prepared to defend asset management strategies to clients and investors, as needed.
Complies with company policies and procedures.
Ability to effectively and accurately convey information to others.
Performs related duties as assigned by management.