Manager, Release Management

Exol•Wilmington, MA

8d•$120,750 - $177,100•Hybrid

About The Position

Symbotic is seeking an experienced Manager to lead its Release Management team. The role guides and empowers a team responsible for end-to-end software release planning, coordination, governance, communication, and delivery to deployment and operations teams. The manager drives release strategy across Symbotic’s complex software ecosystem, aligning business milestones, engineering roadmaps, and customer deployment schedules. The position is part of Engineering Operations, which oversees projects across software development, DevOps and IT, hardware and electromechanical systems, and AI and machine learning.

Requirements

Degree in Computer Science, a related technical discipline, or related experience.
At least 8 years of experience in delivery management, release management, or release engineering.
At least 3 years of engineering management experience leading technical teams.
Expert-level proficiency with Jira, GitHub Actions or Jenkins, ArgoCD, and collaborative systems such as Confluence or SharePoint.
Demonstrated experience designing end-to-end release workflows, CI/CD pipelines, and multi-stage release gating.
Demonstrated experience leading large-scale, complex software releases in fast-paced, dynamic environments with shifting business priorities.
Demonstrated ability to collaborate with DevOps engineers to streamline and safeguard the release lifecycle.
Hands-on experience with public cloud technologies and container registries.
Excellent written and verbal communication skills, including the ability to explain complex concepts to technical and business audiences.
Exceptional attention to detail.
Situational fluency, ability to influence and motivate others, and perseverance in challenging business situations.
Ability to triage issues based on priority, impact, risk, and release timing.
Outstanding time management and ability to prioritize multiple simultaneous issues.
Experience working with technical engineering teams in a fast-paced technology company.
Ability to understand complex technical issues and facilitate resolution.
Valid driver's license and ability to drive and/or fly to client locations and company headquarters.

Responsibilities

Drive software release strategy across the Symbotic ecosystem, aligning business milestones with engineering roadmaps and customer deployment schedules.
Own release readiness, provide transparent go/no-go assessments, and conduct post-release reviews.
Coordinate release content with Systems Engineering, Development, and Quality teams to ensure on-time deliverables.
Communicate project plans, risks, commitments, and changes to release vehicles, including requirements, QA plans, schedules, and scope changes.
Drive the strategy and delivery of automated release notifications and release notes for internal stakeholders and external customers.
Partner with Release Engineers in DevOps to oversee branch impact, code merge timing, and build validation, and to triage build blockers.
Establish operational best practices and promote continuous improvement.
Lead the Change Advisory Board (CAB) process to control and minimize customer change risk.
Map and maintain cross-system software dependencies and deployment procedures across the Symbotic ecosystem, advocating for automation in release workflows.
Serve as the core liaison connecting Release Management, Engineering teams, and the customer.