Manager, Release Management &Testing, Finance (English Services) (Hybrid/Telework)

CBC/Radio-Canada•Montreal, QC

4d•Hybrid

About The Position

The Manager, Release Management & Testing is a management role within the Finance Business Systems team, reporting within Finance Data & Systems Governance, Risk, Compliance & Enablement at CBC/Radio-Canada. The Manager provides leadership and operational oversight for enterprise release planning, testing governance, Oracle Guided Learning (OGL), Signavio enablement, and digital adoption initiatives to ensure the stability, sustainability, and continuous evolution of Finance systems and business processes. The role operates with a high degree of autonomy and accountability, influencing enterprise-wide decision-making and leading a multidisciplinary team responsible for release coordination, testing oversight, process enablement, training delivery, and user adoption activities. This position also plays a key role in supporting Finance transformation initiatives, quarterly/monthly Oracle releases, operational readiness, and continuous improvement initiatives across CBC/Radio-Canada.

Requirements

Bachelor’s degree in Information Systems, Computer Science, Business Administration, or a related field, or equivalent experience
Minimum 7 years of experience in release management, testing coordination, or quality assurance, preferably within ERP environments
Experience with Oracle Fusion Cloud ERP or similar enterprise systems
Proven experience leading testing and release activities across ERP and integrated financial systems
Proficiency with tools such as TestRail, JIRA, and Power BI for tracking, reporting, and analysis
Strong understanding of finance, procurement, and reporting processes
Excellent analytical, problem-solving, and organizational skills, with strong attention to detail
Strong communication skills, with the ability to present complex information clearly to a range of audiences
Experience working in complex, multi-stakeholder environments
Ability to work independently while fostering collaboration across teams
Bilingualism (English and French) is an asset or requirement depending on the position
Candidates may be subject to skills and knowledge testing.
A mandatory Criminal record check.
Other background checks may be conducted based on the operational requirements of the position.

Nice To Haves

Bilingualism (English and French) is an asset or requirement depending on the position

Responsibilities

Provide leadership, direction, mentorship, and performance management to the Release Management, Testing, Training, and Digital Adoption team
Establish team priorities, work plans, resource allocation, and operational objectives aligned with organizational and Finance transformation goals
Foster a collaborative, high-performing, and continuous improvement culture across the team
Support employee development, coaching, succession planning, and knowledge transfer initiatives
Oversee vendor, consultant, and implementation partner coordination related to release management, testing, and digital adoption activities
Lead cross-functional coordination across Finance
Act as a senior escalation point for release, testing, readiness, and adoption-related risks and issues.
ON CALL availability during release times.
Lead the execution of the enterprise release management strategy and roadmap, ensuring consistent and disciplined practices across systems and business areas
Establish and maintain release governance frameworks, including approval processes, documentation standards, and audit traceability
Oversee enterprise release planning and scheduling, coordinating dependencies across application, infrastructure, and operational teams
Provide advice on release sequencing, prioritization, and deployment timing in alignment with business needs
Ensure effective execution of release readiness activities, including Finance Application Reviews, service introduction, production readiness validation, and security and compliance checkpoints
Oversee data migration, patch management, and risk mitigation approaches to support stable and secure releases
Act as the central point of coordination for release management, ensuring clear communication with stakeholders and timely escalation of risks and issues
Lead post-release validation and continuous improvement activities, including lessons learned, performance tracking, and process enhancements
Contribute to the evolution of enterprise practices and support long-term system sustainability and roadmap alignment, issue resolution, and performance monitoring to maintain operational stability.
Define and oversee the enterprise testing strategy, ensuring appropriate coverage from system integration through user acceptance testing (UAT)
Lead test planning, execution oversight, and defect management, ensuring alignment with business requirements and quality standards
Maintain testing governance frameworks, including documentation, traceability, and audit readiness
Coordinate and support UAT activities, ensuring effective engagement from business stakeholders and validation of outcome
Use tools such as TestRail, JIRA, and Power BI to support tracking, reporting, and analysis of testing activities
Identify opportunities to strengthen testing practices, efficiency, and overall quality assurance maturity
Lead enterprise Finance systems digital adoption and user enablement strategies
Oversee Oracle Guided Learning (OGL) implementation, content governance, and digital walkthrough strategies to support user adoption and operational readiness
Provide oversight for Signavio process documentation, process optimization, and training alignment activities
Ensure training materials, process documentation, simulations, walkthroughs, and knowledge assets remain current and aligned with system changes
Partner with Change Management and business stakeholders to improve adoption, user experience, and operational effectiveness
Support the development of long-term digital enablement and continuous learning strategies for Finance systems
Provide advice and guidance to senior leadership on release readiness, risks, and deployment strategies
Collaborate with Finance, Procurement, EPM, Reporting, IT, and Change Management teams to ensure alignment and coordinated delivery
Translate complex technical and system impacts into clear and accessible information for diverse stakeholders
Contribute to future system enhancements and roadmap planning, ensuring release feasibility and sustainability
Participate in governance forums, including release readiness reviews and decision-making checkpoints