Manager, Rehab & Turn

Invitation Homes • Atlanta, GA

2d

About The Position

The Rehab & Turn Manager supervises home rehabilitation (remodeling) and turn operations in an assigned market. The role leads rehab and turn activities to meet company objectives and manages Superintendents, ensuring resident care and adherence to required processes. The manager coordinates with other market teams to balance home-maintenance costs with resident experience; sources, onboards, and coordinates local contractors; negotiates and re-evaluates volume-based pricing; and validates billings and payments, providing expense justifications when necessary. The role also makes property-specific value-add decisions and ensures homes are improved to the appropriate level for the market under company standards. Extensive travel within the assigned portfolio may be required, and regular attendance includes weekends and non-traditional holidays.

Requirements

• High school diploma or equivalent.
• OSHA 10 certification is required; new hires may complete the certification within 90 days if not already certified.
• Proven experience in all aspects of single-family construction, renovation, and/or maintenance.
• Two years of supervisory experience.
• Strong organizational and time-management skills.
• Professional verbal and written communication skills, excellent customer service and interpersonal skills, and ability to work in a fast-paced, changing environment.
• Comfort using a tablet and general business applications such as Outlook and Salesforce.
• Ability to perform intermediate mathematical and accounting functions and read and comprehend financial statements.
• Knowledge of federal fair housing laws, applicable local housing provisions, local building codes, and municipal by-laws.
• Valid driver’s license, automobile insurance, and other licenses and/or certifications required by state law.
• Ability to maintain regular and consistent attendance, including weekends and non-traditional holidays.
• Ability to travel extensively within the assigned portfolio as required.
• Ability to meet physical demands, including extended periods of standing, walking, or sitting; frequent climbing, reaching, finger use, stooping, kneeling, crawling, pushing, pulling, lifting, talking, and hearing; and lifting or moving more than 50 pounds and using standard maintenance equipment as assigned.

Responsibilities

• Lead all home rehab and turn activities in an assigned market to meet company objectives.
• Manage a team of Superintendents, ensuring proper resident care and compliance with required rehab and turn processes.
• Collaborate with market teams to balance home-maintenance costs with resident experience.
• Source, onboard, and coordinate local contractors as needed.
• Negotiate and regularly re-evaluate volume-based pricing for contracted work.
• Validate billings and payments and provide expense justifications to residents, company leadership, vendors, or associates when necessary.
• Make property-specific value-add decisions and ensure homes are improved to the appropriate level for the market based on company standards.

Benefits

• Competitive pay and annual bonus program, including a discretionary bonus opportunity.
• Paid time off, including vacation accrual, sick time, volunteer time, standard holidays, and floating holidays.
• 401(k) with company matching contributions.
• Health, dental, vision, and life insurance.
• Long-term and short-term disability insurance.
• Casual dress and an inviting work environment.
• Team events and gatherings.
• Employee resource groups.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED