Manager, Regional Engineering – Solutions Development

AVI-SPL•US-Remote, UNAVAILABLE

19h

About The Position

The Regional Engineering Manager provides leadership, vision, and direction for a regional engineering team within AVI‑SPL’s Systems Integration Group (SIG). This role ensures successful planning, design, technical accuracy, and quality of audiovisual solutions. Working as a strategic partner to Sales and internal technical teams, the Regional Engineering Manager executes enterprise engineering strategy within the region, translating objectives into regional operating plans, performance outcomes, and resource alignment. AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services. Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. Our success starts with our people; and a workplace that champions culture and belonging ensures we grow and thrive together.

Requirements

Ability to lead with conﬁdence and create alignment amongst various departments within a large organization
Ability to direct a team towards a cohesive set of strategic objectives and maintain eﬃcient timelines in the completion of tasks
Ability to understand and leverage existing company systems to provide solutions to the business and recommend new systems when required
Proven ability to contribute in substantial ways towards or lead operational initiatives with a results-oriented approach
Ability to build internal and client-facing relationships
Demonstrate leadership and management skills in a team-oriented, collaborative environment
Exceptional strategic thinking and structured problem-solving skills
Excellent presentation skills and adept at articulating ideas in front of Executive stakeholders from AVI-SPL, Customers, Manufacturers and Third-Party Service Providers
Excellent capability to multi-task, while adapting to changing priorities
Ability to negotiate conﬂict and maintain constructive working relationships with employees at all levels of the organization
Excellent communication and interpersonal skills, both verbal and written
Proﬁcient in various business productivity systems
Proﬁcient with Microsoft 365 Products and Office (Word, Excel, Outlook, etc.)
Valid Driver’s License and a Motor Vehicle Record that meets AVI-SPL driving standards
Extensive knowledge of AV industry trends, standards, and customer expectations
5+ years in a direct leadership role

Nice To Haves

Minimum of 4-year engineering degree or comparable industry experience is required
10+ years engineering experience required
CTS-D or similar certiﬁcations are preferred
Demonstrated experience understanding and executing technical strategies and processes, resulting in exceeding business targets

Responsibilities

Lead, and develop a regional engineering team that triages, prioritizes, and delivers presales engineering support for all opportunities across the region, adapting quickly to shifting business needs.
Own regional performance by setting clear expectations, aligning goals to VP/Director-defined outcomes, and tracking performance metrics (KPIs and operational targets) to strengthen accountability, consistency, and continuous improvement.
Enforce and coach the local, regional and global technical community in creating aligned Standards & Best Practices, process, and communication. Maximizing commonality and collaboration on continual improvement while recognizing and providing for local variation.
Provide mentoring, coaching, and growth opportunities for engineering staff to strengthen technical capability, professionalism, and collaboration.
Manage and coach the scheduling, resource planning, and workload balancing of the engineering teams within the region.
Collaborate globally with Preferred Partners, and other members of our vendor management program, to foster high-value relationships, business growth, and to ensure AVI-SPL’s competitive edge in the market.
Collaborate and share feedback with peers and global Engineering leadership to foster alignment, process improvement, and community.
Monitor labor expenditures to ensure alignment with departmental and project level budgets.
Accountable for regional engineering financial performance, including labor efficiency, resource utilization, and contribution to revenue and margin targets.
Collaborate with regional sales and engineering leadership to meet; revenue commitments, gross margin targets, win rates and sales velocity. Aligning engineering resources, queue priorities, and bandwidth to consistently meet these objectives.
Collaborate and coach with sales leadership to refine the opportunity qualification and needs analysis deliverables from sales, ensuring engineers receive clear, actionable information to create tailored customer solutions efficiently.
Manage and coach office engagement with Preferred Partners to foster relationship building and ongoing education while ensuring efficient use of employees time.
Drive adoption, compliance, and continuous feedback on enterprise engineering standards and best practices defined by Engineering leadership.
Escalate gaps or improvement opportunities in standards to the Engineering Director for evaluation.
Manage and coach temporary Tiger Teams setup for high-impact or urgent challenges.
Engage in project design and labor plan reviews primarily in escalation scenarios, high-risk opportunities, or systemic issues impacting regional performance.
Enforce and coach AVI-SPL processes and deliverables, including associated deliverables, to ensure smooth transitions from pre-sales to post-sales, minimizing disruptions and ensuring project continuity.
Facilitate and coach post-project retrospectives, providing insights from the delivery team to inform and refine pre-sales strategies, deliverables, and the product portfolio.
This role manages regional engineering staff, which may include Engineering Managers, Engineering Supervisors, and Design Engineers.
Execute talent development strategies by coaching Engineering Managers and Supervisors, driving performance management, and implementing leadership development plans aligned with Director-defined frameworks.
Provide training to internal departments as necessary on new technologies, tools and processes.
Provide mentorship and professional development opportunities to enhance team capabilities.
Develop and share strategies to attract and retain additional skilled candidates.
Manage key regional client and partner relationships to support delivery excellence and regional growth. Escalate and partner with Director on enterprise-level or strategic accounts.
Represent AVI-SPL, as requested by leadership, at select regional events and interface with technical leadership to foster relationships and identify opportunities.
Build long-term relationships within the team and among peers by creating an environment of accomplishment, encouragement and innovation.
Mentor teams on effective engineering approaches for our fast-paced environment.
Drive a strong customer service mind-set within the internal technical community.
Model and enhance an environment of accountability amongst the engineering community.
Travel, as requested by leadership, to select industry events and regional offices at times to directly interface with leadership and team members on an as needed basis.
Participate in ad hoc projects critical to organizational strategy.
Perform additional tasks, responsibilities and projects as needed to support the team and organization, ensuring flexibility in adapting to evolving priorities and objectives.
Other duties assigned as needed