Solutions Engineering Manager

Cendyn

1d • Hybrid

About The Position

The Solutions Engineering Manager for EMEA is responsible for leading and executing pre-sales technical strategy in partnership with the regional Sales organization. This role provides hands-on technical expertise, supports complex sales cycles, and ensures customers clearly understand the business value of the company’s solutions. The role reports to the Senior Director, Solutions Engineering and plays a critical role in regional revenue growth.

Requirements

• Ideally a Bachelor’s degree or equivalent business or technical experience.
• Experience in Solutions Engineering, Sales Engineering, Consulting, or a similar customer-facing role or experience in Hospitality Distribution, Marketing or Sales Operations.
• Ability to engage with executive-level, business, and technical stakeholders.
• Experience supporting complex SaaS or enterprise technology sales cycles.
• Strong understanding of regional business practices and customer expectations within EMEA.
• Technical and solution knowledge
• Executive-level communication and presentation skills
• Customer-centric and value-driven mindset
• Strong planning, prioritization, and organizational skills
• Analytical problem-solving and solution design
• Cross-cultural collaboration and adaptability

Responsibilities

• Partner with regional Sales leadership to support all pre-sales activities including discovery, solution design, and technical validation.
• Act as the senior technical authority for complex and strategic sales opportunities within the region.
• Deliver high-impact, value-based product demonstrations virtually and in person.
• Translate customer business challenges into scalable technical solutions and architectures.
• Provide deep expertise on integrations, workflows, security, and data considerations during the pre-contract phase.
• Lead and contribute to RFP/RFI responses, ensuring technical accuracy and regional relevance.
• Ensure demo environments reflect the latest product capabilities and regional use cases.
• Collaborate with Product Management to provide regional market feedback and competitive insights.
• Work closely with Marketing on regional webinars, events, and thought-leadership content.
• Support and enable Sales teams through training on products, use cases, and technical differentiation.
• Promote and follow standardized sales engineering processes while identifying opportunities for regional optimization.
• Perform other duties as required to support regional growth objectives.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree